9 Replies Latest reply on Jun 5, 2018 12:30 PM by Intel Corporation

    Problem with Intel HD 4000 driver


      Hello, I have a portable Dell computer with a Window 64 profressional OS. The graphic card is the Intel HD 4000. For a while, I had a very bath image quality on my monitor and a good image quality on the screen of the portable. I just decided to solve this issue by downloading a new driver.  I choiced the win64_15.3346.4885. Everything went well during the download as well as with the installation. After rebooting my PC, I only have the possibility to get an image on my portable, no screen at all on my monitor. I tried to add the external screen in "System", but the screen is even not detected. Can somebody help me?