1 Reply Latest reply on May 6, 2018 6:53 AM by hatingIntelRightnow

    Optane module shouwn as "generic memory" can't select any device to accelerate

    hatingIntelRightnow

      And every time I try to submit a ticket, altough I have already an account, I need to make my account and actívate and I'm already siged in... Anyway I've been trying to install my 16Gb module for to days. I have an bios updated Gigabyte Z370N wifi with a Intel I7 8700 processor. I'm traying to instal the module  oj a WD caviar black 1T HDD and I have RST aceleration mode on bios and every sh** I manage to find on the internet about the configuration. I have also did one of those checks of system suport utility, it is attched.

       

      Hope I can get intel's help trhug here because It seem I can't get it trought support