1 Reply Latest reply on May 5, 2018 12:07 PM by MartyG

    Intel(r) PTT Recertification service is using 40% of my CPU resources

    BookstoreBill

      Intel(r) PTT Recertification service is using 40% of my CPU resources even when the computer has been idle for over 4 hours.  The runner up program is using 0.2%.  The computer is a Dell Insperon 11 3179.

      Is there a way I can fix the problem or stop the program from running?  It looks like it is not doing much for me.

       

      I realize this may not be the right community, I could not figure out what that community was.

        • 1. Re: Intel(r) PTT Recertification service is using 40% of my CPU resources
          MartyG

          This question would likely best fit the General forum.

           

          General Questions

           

          I will say though that this seems to be a very common problem across various models, and no-one seems to have found a single reliable solution other than to go through the inconvenience of disabling PT in the Task Manager after each boot-up.

           

          Alternatively, you could try setting your PC to automatically kill the process on start-up.  This can be done with a script or a pre-made optimization tool.  Google for 'automatically close process on startup'.

           

          Intel were asked on the support forums about disabling PTT last December, and a support team member said that it is a matter for the computer manufacturer, as they have the power to enable and modify this component.  So you will likely have to work out a solution yourself with a method such as the aforementioned process kill.