First, Determine if Your Product Is Still Under Warranty. If it is, here is contact information, by geography:
You can also use the Intel Customer Support Chat Service, but it is offered in English only and is subject to office hours (9-5 M-F) in Pacific time zone.
Hope this helps,
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Thank you for your response.
Please verify the information of the makings using the following link:
Also to verify the warranty please refer to the following link:
To proceed with the process please refer to the contact information provided previously.