10 Replies Latest reply on May 22, 2018 11:34 AM by Intel Corporation

    Intel HD Graphics 620 Freeze (Blank screen)

    paullim29

      Hi,

       

      I'm using the Lenovo X270 and am running Windows 10. After closing the lid and then re-opening some time later, the screen is still blank and couldn't wake up.  But I know the OS is still running as I can still ping it, turn off/on the mute.

       

      I'm using the latest version the Lenovo is providing.  I'm also trying out all the older versions.... it seemed that the older versions are occuring lesser as compared to the newer ones.  But it's still happening.

       

      We purchased 3 other of the same models and all of us are experiencing the same issues.

       

      It's similar to the case here at Re: HD 620 Generic Freeze

       

      Please help.

       

      Thanks,

      Paul