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For this issue, there are a few troubleshooting steps that I would like you to follow. Below you can find a link to the Intel Unite® Solution Plug-in Guide for Skype for Business. You can go to Appendix C. Troubleshooting, but it would be great if you could take a look at this guide, too. Please let us know how it goes so that we can continue assisting you.
I’ve done as you asked. The “issues” in appendix c do not fit my description.
I can see the join button, it does join the meeting. My problem is, it fails to use the camera in the skype meeting. Attempts by the client to click on the Camera (with line across it fail). It is like the unite app does not see the camera. The skype for business app is trusted and from what I can tell installed properly. The computer and camera work together if just using skype from this machine just fine. Not sure why unite app does not use the camera??
Thank you for your response.
Please allow me to forward this information to the proper department so that we can provide a detailed answer about this issue reported.
Please provide the Intel Unite® version you are using.