I understand that you are currently experiencing driver issues after you did a Windows* reset.
Regarding this, first I would like to mention that the necessary drivers are actually provided by the manufacturer of the system, in this case HP*. I would strongly suggest to either contact them or look for the drivers online, I found this link but I am uncertain as to whether this is your PC or not, I recommend you to look there with the complete model of the system:
I hope this helps.
Thank you for your response.
Given the information on your case, it seems that you can be facing a hardware damage or maybe an operating system comparability, I recommend to contact the system manufacturer in your case HP to assist you with the proper steps to have your UBS back to work.