9 Replies Latest reply on May 4, 2018 3:22 AM by ahmadyahya11

    Intel Driver and Support Assistant 3.3.0.4 fails to install

    wvb

      No way to succeed installing curren version. Any idea or hint? FAQ solution referring mitigation in case of install failure does not help.

       

      THX

       

      [286C:30D4][2018-04-27T21:02:28]i001: Burn v3.11.0.1701, Windows v10.0 (Build 16299: Service Pack 0), path: C:\Users\wvbbv\AppData\Local\Temp\{BF75FA7D-819E-4CF2-A507-1F9F79C82B74}\.cr\Intel Driver and Support Assistant Installer.exe

      [286C:30D4][2018-04-27T21:02:28]i000: Initializing string variable 'LaunchTarget' to value '[ProgramFilesFolder]\Intel Driver and Support Assistant\DSAServiceHelper.exe'

      [286C:30D4][2018-04-27T21:02:28]i000: Initializing string variable 'LaunchArguments' to value 'installstartup'

      [286C:30D4][2018-04-27T21:02:28]i009: Command Line: '"-burn.clean.room=C:\Users\wvbbv\Downloads\Intel Driver and Support Assistant Installer.exe" -burn.filehandle.attached=648 -burn.filehandle.self=588'

      [286C:30D4][2018-04-27T21:02:28]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\wvbbv\Downloads\Intel Driver and Support Assistant Installer.exe'

      [286C:30D4][2018-04-27T21:02:28]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\wvbbv\Downloads\'

      [286C:30D4][2018-04-27T21:02:28]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\wvbbv\AppData\Local\Temp\Intel®_Driver_&_Support_Assistant_20180427210228.log'

      [286C:30D4][2018-04-27T21:02:28]i000: Setting string variable 'WixBundleManufacturer' to value 'Intel'

      [286C:326C][2018-04-27T21:02:28]i000: Setting numeric variable 'WixStdBALanguageId' to value 1031

      [286C:326C][2018-04-27T21:02:28]i000: Setting version variable 'WixBundleFileVersion' to value '3.3.0.4'

      [286C:30D4][2018-04-27T21:02:28]i100: Detect begin, 4 packages

      [286C:30D4][2018-04-27T21:02:28]i000: Setting string variable 'NETFRAMEWORK45' to value '461308'

      [286C:30D4][2018-04-27T21:02:28]i052: Condition 'NETFRAMEWORK45 >= 378389' evaluates to true.

      [286C:30D4][2018-04-27T21:02:28]i103: Detected related package: {699E6891-25C3-443A-9B8E-80C74F0172C8}, scope: PerMachine, version: 2.1.3413.0, language: 0 operation: MajorUpgrade

      [286C:30D4][2018-04-27T21:02:28]i101: Detected package: NetFx45Web, state: Present, cached: None

      [286C:30D4][2018-04-27T21:02:28]i101: Detected package: IPIPInstallerX64, state: Present, cached: None

      [286C:30D4][2018-04-27T21:02:28]i101: Detected package: DCAInstaller, state: Absent, cached: Complete

      [286C:30D4][2018-04-27T21:02:28]i101: Detected package: DriverUpdateUtilityInstaller, state: Absent, cached: Complete

      [286C:30D4][2018-04-27T21:02:28]i199: Detect complete, result: 0x0

      [286C:326C][2018-04-27T21:02:34]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1

      [286C:30D4][2018-04-27T21:02:34]i200: Plan begin, 4 packages, action: Install

      [286C:30D4][2018-04-27T21:02:34]w321: Skipping dependency registration on package with no dependency providers: NetFx45Web

      [286C:30D4][2018-04-27T21:02:34]i052: Condition 'VersionNT64' evaluates to true.

      [286C:30D4][2018-04-27T21:02:34]i052: Condition 'VersionNT64' evaluates to true.

      [286C:30D4][2018-04-27T21:02:34]i000: Setting string variable 'WixBundleLog_DCAInstaller' to value 'C:\Users\wvbbv\AppData\Local\Temp\Intel®_Driver_&_Support_Assistant_20180427210228_000_DCAInstaller.log'

      [286C:30D4][2018-04-27T21:02:34]i000: Setting string variable 'WixBundleRollbackLog_DriverUpdateUtilityInstaller' to value 'C:\Users\wvbbv\AppData\Local\Temp\Intel®_Driver_&_Support_Assistant_20180427210228_001_DriverUpdateUtilityInstaller_rollback.log'

      [286C:30D4][2018-04-27T21:02:34]i000: Setting string variable 'WixBundleLog_DriverUpdateUtilityInstaller' to value 'C:\Users\wvbbv\AppData\Local\Temp\Intel®_Driver_&_Support_Assistant_20180427210228_001_DriverUpdateUtilityInstaller.log'

      [286C:30D4][2018-04-27T21:02:34]i201: Planned package: NetFx45Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None

      [286C:30D4][2018-04-27T21:02:34]i201: Planned package: IPIPInstallerX64, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register

      [286C:30D4][2018-04-27T21:02:34]i201: Planned package: DCAInstaller, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: No, uncache: No, dependency: Register

      [286C:30D4][2018-04-27T21:02:34]i201: Planned package: DriverUpdateUtilityInstaller, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register

      [286C:30D4][2018-04-27T21:02:34]i299: Plan complete, result: 0x0

      [286C:30D4][2018-04-27T21:02:34]i300: Apply begin

      [286C:30D4][2018-04-27T21:02:34]i010: Launching elevated engine process.

      [286C:30D4][2018-04-27T21:02:36]i011: Launched elevated engine process.

      [286C:30D4][2018-04-27T21:02:36]i012: Connected to elevated engine.

      [2BF4:2B00][2018-04-27T21:02:36]i358: Pausing automatic updates.

      [2BF4:2B00][2018-04-27T21:02:36]i359: Paused automatic updates.

      [2BF4:2B00][2018-04-27T21:02:36]i360: Creating a system restore point.

      [2BF4:2B00][2018-04-27T21:02:36]i361: Created a system restore point.

      [2BF4:2B00][2018-04-27T21:02:36]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{71abde6d-2cfb-4d92-8787-e9dddf3412fc}, options: 0x4, disable resume: No

      [2BF4:2B00][2018-04-27T21:02:36]i320: Registering bundle dependency provider: {71abde6d-2cfb-4d92-8787-e9dddf3412fc}, version: 3.3.0.4

      [2BF4:2B00][2018-04-27T21:02:36]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{71abde6d-2cfb-4d92-8787-e9dddf3412fc}, resume: Active, restart initiated: No, disable resume: No

      [2BF4:292C][2018-04-27T21:02:37]i304: Verified existing payload: DCAInstaller at path: C:\ProgramData\Package Cache\{F6B5BD59-21F0-47F8-A6C6-63BAEB1A6569}v2.1.03720\w_sur_p_2.1.0.03720_sursvc_qh.msi.

      [2BF4:292C][2018-04-27T21:02:37]i304: Verified existing payload: DriverUpdateUtilityInstaller at path: C:\ProgramData\Package Cache\{FA56BC7D-6ABC-4A91-89AF-A2F6C01DAAEC}v3.3.0.4\Intel Driver and Support Assistant Installer.msi.

      [2BF4:2B00][2018-04-27T21:02:37]i323: Registering package dependency provider: {160BD9AF-9CD4-4A92-BC31-FD8127756623}, version: 7.1, package: IPIPInstallerX64

      [2BF4:2B00][2018-04-27T21:02:37]i325: Registering dependency: {71abde6d-2cfb-4d92-8787-e9dddf3412fc} on package provider: {160BD9AF-9CD4-4A92-BC31-FD8127756623}, package: IPIPInstallerX64

      [2BF4:2B00][2018-04-27T21:02:37]i323: Registering package dependency provider: {F6B5BD59-21F0-47F8-A6C6-63BAEB1A6569}, version: 2.1.03720, package: DCAInstaller

      [2BF4:2B00][2018-04-27T21:02:37]i301: Applying execute package: DCAInstaller, action: Install, path: C:\ProgramData\Package Cache\{F6B5BD59-21F0-47F8-A6C6-63BAEB1A6569}v2.1.03720\w_sur_p_2.1.0.03720_sursvc_qh.msi, arguments: ' MSIFASTINSTALL="7"'

      [2BF4:2B00][2018-04-27T21:02:40]e000: Error 0x80070643: Failed to install MSI package.

      [2BF4:2B00][2018-04-27T21:02:40]e000: Error 0x80070643: Failed to execute MSI package.

      [286C:30D4][2018-04-27T21:02:40]e000: Error 0x80070643: Failed to configure per-machine MSI package.

      [286C:30D4][2018-04-27T21:02:40]w348: Application requested retry of package: DCAInstaller, encountered error: 0x80070643. Retrying...

      [2BF4:2B00][2018-04-27T21:02:43]i301: Applying execute package: DCAInstaller, action: Install, path: C:\ProgramData\Package Cache\{F6B5BD59-21F0-47F8-A6C6-63BAEB1A6569}v2.1.03720\w_sur_p_2.1.0.03720_sursvc_qh.msi, arguments: ' MSIFASTINSTALL="7"'

      [2BF4:2B00][2018-04-27T21:02:46]e000: Error 0x80070643: Failed to install MSI package.

      [2BF4:2B00][2018-04-27T21:02:46]e000: Error 0x80070643: Failed to execute MSI package.

      [286C:30D4][2018-04-27T21:02:46]e000: Error 0x80070643: Failed to configure per-machine MSI package.

      [286C:30D4][2018-04-27T21:02:46]w348: Application requested retry of package: DCAInstaller, encountered error: 0x80070643. Retrying...

      [2BF4:2B00][2018-04-27T21:02:49]i301: Applying execute package: DCAInstaller, action: Install, path: C:\ProgramData\Package Cache\{F6B5BD59-21F0-47F8-A6C6-63BAEB1A6569}v2.1.03720\w_sur_p_2.1.0.03720_sursvc_qh.msi, arguments: ' MSIFASTINSTALL="7"'

      [2BF4:2B00][2018-04-27T21:07:43]e000: Error 0x80070643: Failed to install MSI package.

      [2BF4:2B00][2018-04-27T21:07:43]e000: Error 0x80070643: Failed to execute MSI package.

      [286C:30D4][2018-04-27T21:07:43]e000: Error 0x80070643: Failed to configure per-machine MSI package.

      [286C:30D4][2018-04-27T21:07:43]w348: Application requested retry of package: DCAInstaller, encountered error: 0x80070643. Retrying...

      [2BF4:2B00][2018-04-27T21:07:46]i301: Applying execute package: DCAInstaller, action: Install, path: C:\ProgramData\Package Cache\{F6B5BD59-21F0-47F8-A6C6-63BAEB1A6569}v2.1.03720\w_sur_p_2.1.0.03720_sursvc_qh.msi, arguments: ' MSIFASTINSTALL="7"'

      [2BF4:2B00][2018-04-27T21:07:48]e000: Error 0x80070643: Failed to install MSI package.

      [2BF4:2B00][2018-04-27T21:07:48]e000: Error 0x80070643: Failed to execute MSI package.

      [286C:30D4][2018-04-27T21:07:48]e000: Error 0x80070643: Failed to configure per-machine MSI package.

      [286C:30D4][2018-04-27T21:07:48]i319: Applied execute package: DCAInstaller, result: 0x80070643, restart: None

      [286C:30D4][2018-04-27T21:07:48]e000: Error 0x80070643: Failed to execute MSI package.

      [2BF4:2B00][2018-04-27T21:07:48]i329: Removed package dependency provider: {F6B5BD59-21F0-47F8-A6C6-63BAEB1A6569}, package: DCAInstaller

      [2BF4:2B00][2018-04-27T21:07:48]i326: Removed dependency: {71abde6d-2cfb-4d92-8787-e9dddf3412fc} on package provider: {160BD9AF-9CD4-4A92-BC31-FD8127756623}, package IPIPInstallerX64

      [2BF4:2B00][2018-04-27T21:07:48]i329: Removed package dependency provider: {160BD9AF-9CD4-4A92-BC31-FD8127756623}, package: IPIPInstallerX64

      [2BF4:2B00][2018-04-27T21:07:48]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{71abde6d-2cfb-4d92-8787-e9dddf3412fc}, resume: None, restart: None, disable resume: No

      [2BF4:2B00][2018-04-27T21:07:48]i330: Removed bundle dependency provider: {71abde6d-2cfb-4d92-8787-e9dddf3412fc}

      [2BF4:2B00][2018-04-27T21:07:48]i352: Removing cached bundle: {71abde6d-2cfb-4d92-8787-e9dddf3412fc}, from path: C:\ProgramData\Package Cache\{71abde6d-2cfb-4d92-8787-e9dddf3412fc}\

      [2BF4:2B00][2018-04-27T21:07:48]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{71abde6d-2cfb-4d92-8787-e9dddf3412fc}, resume: None, restart initiated: No, disable resume: No

      [286C:30D4][2018-04-27T21:07:48]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart:  No