5 Replies Latest reply on May 7, 2018 6:58 AM by Intel Corporation

    Intel 900p Driver compatibility problem with PerfectDisk disk defrag utility (W10)

    ASimpson

      Hi,

      I have a few Windows 10 machines (latest patches) and they're using Intel 900p 280 U2>NVMe drives for their OSs.  I am NOT using any sort of caching with the drives - they're simply OS drives (and FAST ones at that ).

      Anyway, after tearing my hair out I have found out a problem with the Intel 900p driver preventing Raxco's PerfectDisk Pro 14 (latest) from opening properly.

      If I roll-back the Intel driver to the MS built-in NVMe driver, PerfectDisk opens fine.

      Don't worry - I am NOT defragmenting any SSDs - PerfectDisk is used for a large spinning RAID6 array on this same computer.

      Please look into that as when I had a Samsung 960 Pro NVMe 512GB SSD  running as the OS drive on this same computer, everything was fine (using Samsung's NVMe driver).

       

      Built-in Microsoft W10 'Standard NVM Express Driver' 10.0.16299.251 (6/21/2006) - PerfectDisk Pro opens fine

      Intel Client NVMe Microsoft Windows Drivers for Intel SSDs 4.0.0.1007 - PerfectDisk Pro WILL NOT open

      Intel Client NVMe Microsoft Windows Drivers for Intel SSDs 3.2.0.1002 - PerfectDisk Pro WILL NOT open

       

      What is it about the Intel driver that breaks PerfectDisk Pro?  I really need this fixed.

      I have also opened a case with Raxco on this.

       

      Thanks

       

      PerfectDisk Pro opens using this:

      PerfectDisk Pro DOESN'T open using this: