9 Replies Latest reply on Apr 23, 2018 10:51 AM by Intel Corporation

    Intel Optane Memory on an AsRock Z270 Extreme4

    msmith4299

      I just bought a new system with an AsRock Z270 Extreme4 MoBo, Intel i7-7700K Kaby Lake Processor, 2TB WD Black SATA drive and an Intel Optane 32GB Memory Module.  I am receiving error 0xa0070015 when I attempt to enable the Optane Memory via Intel Rapid Storage Technology application.  I have updated my BIOS to the latest version and have even tried the Beta BIOS.  I have manually set the SATA controller to the Intel Optane Memory RAID option in the UEFI and have enabled mapping on the M2 slots.  I also disabled CSM.  I also tried swapping the M2 slot the Optane memory is in with no changes.  I have reached out to AsRock support but they have no additional support to offer me at this time.  Any help would be greatly appreciated.

        • 1. Re: Intel Optane Memory on an AsRock Z270 Extreme4
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hello msmith4299,

          Thanks for posting. We understand that you're experiencing issues to enable Intel® Optane™ Memory acceleration on your system.

          Please uninstall Intel® Rapid Storage Technology (Intel® RST) and install the Intel Optane Memory Setup. Both applications can be downloaded here, make sure you download SetupOptaneMemory.exe.

          Try to enable the the module with the Intel Optane Setup. If the issue persists, please provide us with the following logs:

          - Intel® System Support Utility report.
              1. Download the latest Intel® SSU. 
              2. Select to include "everything."
              3. Name and save the report.
          - Intel Optane Memory logs located at C:\Users\[your_user_name]\Intel\Logs

          Best regards,
          Eugenio F.

          • 2. Re: Intel Optane Memory on an AsRock Z270 Extreme4
            msmith4299

            2018:04:13 18:59:24:260:  
            2018:04:13 18:59:24:261:   >>>Dumping deffered logs
            2018:04:13 18:59:24:219:   Adding Windows10-x64 (0x90000A00 == 0x80000A00)
            2018:04:13 18:59:24:219:   Adding W2K16-x64 (0xA0000A00 == 0x80000A00)
            2018:04:13 18:59:24:251:   Banned Applications loaded
            2018:04:13 18:59:24:252:   Checking .NET version...
            2018:04:13 18:59:24:252:   Expected version: v2.0.50727
            2018:04:13 18:59:24:252:   Couldn't open or find registry key for the expected .NET version
            2018:04:13 18:59:24:252:   Checking .NET version...
            2018:04:13 18:59:24:252:   Expected version: v3.0
            2018:04:13 18:59:24:252:   Couldn't open or find registry key for the expected .NET version
            2018:04:13 18:59:24:252:   Checking .NET version...
            2018:04:13 18:59:24:252:   Expected version: v3.5
            2018:04:13 18:59:24:252:   Couldn't open or find registry key for the expected .NET version
            2018:04:13 18:59:24:252:   Checking .NET version...
            2018:04:13 18:59:24:252:   Expected version: v4\Client
            2018:04:13 18:59:24:252:   Found registry key for the expected .NET version.
            2018:04:13 18:59:24:252:   Checking .NET version...
            2018:04:13 18:59:24:252:   Expected version: v4\Full
            2018:04:13 18:59:24:252:   Found registry key for the expected .NET version.
            2018:04:13 18:59:24:252:   Checking .NET version...
            2018:04:13 18:59:24:252:   Expected version: v4.5\Client
            2018:04:13 18:59:24:252:   Found registry key for the expected .NET version.
            2018:04:13 18:59:24:252:   Looking for .NET version 4.5 or above
            2018:04:13 18:59:24:252:   Found version: 4.7.02556
            2018:04:13 18:59:24:252:   Checking .NET version...
            2018:04:13 18:59:24:252:   Expected version: v4.5\Full
            2018:04:13 18:59:24:252:   Found registry key for the expected .NET version.
            2018:04:13 18:59:24:252:   Looking for .NET version 4.5 or above
            2018:04:13 18:59:24:252:   Found version: 4.7.02556
            2018:04:13 18:59:24:252:   Loading saved properties
            2018:04:13 18:59:24:260:   Looking for C...
            2018:04:13 18:59:24:260:   Shortcut doesn't exist.
            2018:04:13 18:59:24:260:   Effective command line: "C:\Users\msmit\Desktop\Optane(v15.5.0.1051)\Optane(v15.5.0.1051)\SetupOptaneMemory.exe"
            2018:04:13 18:59:24:262:   >>> Log start
            2018:04:13 18:59:24:263:   Mutex with given name doesn't exist. Creating new one.

            2018:04:13 18:59:24:264:   Obtained mutex succesfully.
            2018:04:13 18:59:24:264:   Single-instance mutex has been obtained
            2018:04:13 18:59:24:265:   Core version: 2.5.55
            2018:04:13 18:59:24:266:   Setup version: 15.5.0.14
            2018:04:13 18:59:24:266:   Command line: "C:\Users\msmit\Desktop\Optane(v15.5.0.1051)\Optane(v15.5.0.1051)\SetupOptaneMemory.exe"
            2018:04:13 18:59:24:266:   OS data: 10-0-1-0 64-bit
            2018:04:13 18:59:24:267:   System up time: 151 sec
            2018:04:13 18:59:24:267:   Reboot pending: No
            2018:04:13 18:59:24:268:   Current UI language: 0409
            2018:04:13 18:59:24:269:   Language folder: C:\Users\msmit\AppData\Local\Temp\IIF51A0.tmp
            2018:04:13 18:59:24:306:     Found C:\Users\msmit\AppData\Local\Temp\IIF51A0.tmp\ar-SA\IntelCommon.dll. Lang 0401. Rank 0
            2018:04:13 18:59:24:326:     Found C:\Users\msmit\AppData\Local\Temp\IIF51A0.tmp\cs-CZ\IntelCommon.dll. Lang 0405. Rank 0
            2018:04:13 18:59:24:437:     Found C:\Users\msmit\AppData\Local\Temp\IIF51A0.tmp\da-DK\IntelCommon.dll. Lang 0406. Rank 0
            2018:04:13 18:59:24:488:     Found C:\Users\msmit\AppData\Local\Temp\IIF51A0.tmp\de-DE\IntelCommon.dll. Lang 0407. Rank 0
            2018:04:13 18:59:24:535:     Found C:\Users\msmit\AppData\Local\Temp\IIF51A0.tmp\el-GR\IntelCommon.dll. Lang 0408. Rank 0
            2018:04:13 18:59:24:561:     Found C:\Users\msmit\AppData\Local\Temp\IIF51A0.tmp\en-US\IntelCommon.dll. Lang 0409. Rank 3
            2018:04:13 18:59:24:578:     Found C:\Users\msmit\AppData\Local\Temp\IIF51A0.tmp\es-ES\IntelCommon.dll. Lang 0C0A. Rank 0
            2018:04:13 18:59:24:594:     Found C:\Users\msmit\AppData\Local\Temp\IIF51A0.tmp\fi-FI\IntelCommon.dll. Lang 040B. Rank 0
            2018:04:13 18:59:24:610:     Found C:\Users\msmit\AppData\Local\Temp\IIF51A0.tmp\fr-FR\IntelCommon.dll. Lang 040C. Rank 0
            2018:04:13 18:59:24:705:     Found C:\Users\msmit\AppData\Local\Temp\IIF51A0.tmp\he-IL\IntelCommon.dll. Lang 040D. Rank 0
            2018:04:13 18:59:24:746:     Found C:\Users\msmit\AppData\Local\Temp\IIF51A0.tmp\hu-HU\IntelCommon.dll. Lang 040E. Rank 0
            2018:04:13 18:59:24:768:     Found C:\Users\msmit\AppData\Local\Temp\IIF51A0.tmp\it-IT\IntelCommon.dll. Lang 0410. Rank 0
            2018:04:13 18:59:24:787:     Found C:\Users\msmit\AppData\Local\Temp\IIF51A0.tmp\ja-JP\IntelCommon.dll. Lang 0411. Rank 0
            2018:04:13 18:59:24:800:     Found C:\Users\msmit\AppData\Local\Temp\IIF51A0.tmp\ko-KR\IntelCommon.dll. Lang 0412. Rank 0
            2018:04:13 18:59:24:810:     Found C:\Users\msmit\AppData\Local\Temp\IIF51A0.tmp\nb-NO\IntelCommon.dll. Lang 0414. Rank 0
            2018:04:13 18:59:24:908:     Found C:\Users\msmit\AppData\Local\Temp\IIF51A0.tmp\nl-NL\IntelCommon.dll. Lang 0413. Rank 0
            2018:04:13 18:59:25:153:     Found C:\Users\msmit\AppData\Local\Temp\IIF51A0.tmp\pl-PL\IntelCommon.dll. Lang 0415. Rank 0
            2018:04:13 18:59:25:261:     Found C:\Users\msmit\AppData\Local\Temp\IIF51A0.tmp\pt-BR\IntelCommon.dll. Lang 0416. Rank 0
            2018:04:13 18:59:25:642:     Found C:\Users\msmit\AppData\Local\Temp\IIF51A0.tmp\pt-PT\IntelCommon.dll. Lang 0816. Rank 0
            2018:04:13 18:59:25:681:     Found C:\Users\msmit\AppData\Local\Temp\IIF51A0.tmp\ru-RU\IntelCommon.dll. Lang 0419. Rank 0
            2018:04:13 18:59:25:752:     Found C:\Users\msmit\AppData\Local\Temp\IIF51A0.tmp\sv-SE\IntelCommon.dll. Lang 041D. Rank 0
            2018:04:13 18:59:25:761:     Found C:\Users\msmit\AppData\Local\Temp\IIF51A0.tmp\th-TH\IntelCommon.dll. Lang 041E. Rank 0
            2018:04:13 18:59:25:822:     Found C:\Users\msmit\AppData\Local\Temp\IIF51A0.tmp\tr-TR\IntelCommon.dll. Lang 041F. Rank 0
            2018:04:13 18:59:25:832:     Found C:\Users\msmit\AppData\Local\Temp\IIF51A0.tmp\zh-CN\IntelCommon.dll. Lang 0804. Rank 0
            2018:04:13 18:59:25:842:     Found C:\Users\msmit\AppData\Local\Temp\IIF51A0.tmp\zh-TW\IntelCommon.dll. Lang 0404. Rank 0
            2018:04:13 18:59:25:845:   Loading language 0409
            2018:04:13 18:59:25:850:   Relaunching setup as elevated
            2018:04:13 18:59:26:622:   Dumping properties (21 total)
            2018:04:13 18:59:26:622:   >>> Log start
            2018:04:13 18:59:26:623:     IIF_CACHELOC=C:\ProgramData\Intel\Package Cache\{fca73a1d-2062-4ba7-9951-8bd39116b154}
            2018:04:13 18:59:26:623:     IIF_OS=10.0
            2018:04:13 18:59:26:623:     IIF_OSSERVICEPACK=0
            2018:04:13 18:59:26:624:     IIF_IS64=1
            2018:04:13 18:59:26:624:     IIF_NET40CLIENT=1
            2018:04:13 18:59:26:625:     IIF_NET40FULL=1
            2018:04:13 18:59:26:625:     IIF_NET45CLIENT=1
            2018:04:13 18:59:26:625:     IIF_NET45FULL=1
            2018:04:13 18:59:26:626:     IIF_INSTALLFOLDER=C:\Program Files\Intel\Intel(R) Optane Memory
            2018:04:13 18:59:26:626:     IIF_LANGCOUNTRY=en-US
            2018:04:13 18:59:26:626:     IIF_PROGRAMFILES86FOLDER=C:\Program Files (x86)
            2018:04:13 18:59:26:627:     IIF_HASBATTERY=0
            2018:04:13 18:59:26:628:     IIF_VC14X86_INSTALLED=0
            2018:04:13 18:59:26:628:     IIF_VC14X64_INSTALLED=0
            2018:04:13 18:59:26:628:     IIF_INTEL_PAGE=www.intel.com/support/optane-memory
            2018:04:13 18:59:26:628:     IIF_RESOURCEFOLDER=C:\Users\msmit\AppData\Local\Temp\IIF51A0.tmp
            2018:04:13 18:59:26:629:   Dumping feature states
            2018:04:13 18:59:26:629:     Feature: 'DriverFeature' | Package: '{110f000e-ef82-47d9-8034-3ee8c85df1d2}' | Current: 'false' | New: 'false'
            2018:04:13 18:59:26:629:     Feature: 'ApplicationFeature' | Package: '{110f000e-ef82-47d9-8034-3ee8c85df1d2}' | Current: 'false' | New: 'false'
            2018:04:13 18:59:26:630:     Feature: '' | Package: '' | Current: 'false' | New: 'false'
            2018:04:13 18:59:26:630:   Exit code (command line): 0
            2018:04:13 18:59:26:630:   >>> Log End
            2018:04:13 18:59:26:631:   Obtained mutex succesfully.
            2018:04:13 18:59:26:631:   Single-instance mutex has been obtained
            2018:04:13 18:59:26:631:   Core version: 2.5.55
            2018:04:13 18:59:26:632:   Setup version: 15.5.0.14
            2018:04:13 18:59:26:632:   Command line: "C:\Users\msmit\Desktop\Optane(v15.5.0.1051)\Optane(v15.5.0.1051)\SetupOptaneMemory.exe"
            2018:04:13 18:59:26:634:   OS data: 10-0-1-0 64-bit
            2018:04:13 18:59:26:634:   System up time: 154 sec
            2018:04:13 18:59:26:634:   Reboot pending: No
            2018:04:13 18:59:26:635:   Current UI language: 0409
            2018:04:13 18:59:26:635:   Language folder: C:\Users\msmit\AppData\Local\Temp\IIF5AE7.tmp
            2018:04:13 18:59:26:647:     Found C:\Users\msmit\AppData\Local\Temp\IIF5AE7.tmp\ar-SA\IntelCommon.dll. Lang 0401. Rank 0
            2018:04:13 18:59:26:659:     Found C:\Users\msmit\AppData\Local\Temp\IIF5AE7.tmp\cs-CZ\IntelCommon.dll. Lang 0405. Rank 0
            2018:04:13 18:59:26:691:     Found C:\Users\msmit\AppData\Local\Temp\IIF5AE7.tmp\da-DK\IntelCommon.dll. Lang 0406. Rank 0
            2018:04:13 18:59:26:706:     Found C:\Users\msmit\AppData\Local\Temp\IIF5AE7.tmp\de-DE\IntelCommon.dll. Lang 0407. Rank 0
            2018:04:13 18:59:26:719:     Found C:\Users\msmit\AppData\Local\Temp\IIF5AE7.tmp\el-GR\IntelCommon.dll. Lang 0408. Rank 0
            2018:04:13 18:59:26:732:     Found C:\Users\msmit\AppData\Local\Temp\IIF5AE7.tmp\en-US\IntelCommon.dll. Lang 0409. Rank 3
            2018:04:13 18:59:26:747:     Found C:\Users\msmit\AppData\Local\Temp\IIF5AE7.tmp\es-ES\IntelCommon.dll. Lang 0C0A. Rank 0
            2018:04:13 18:59:26:757:     Found C:\Users\msmit\AppData\Local\Temp\IIF5AE7.tmp\fi-FI\IntelCommon.dll. Lang 040B. Rank 0
            2018:04:13 18:59:26:772:     Found C:\Users\msmit\AppData\Local\Temp\IIF5AE7.tmp\fr-FR\IntelCommon.dll. Lang 040C. Rank 0
            2018:04:13 18:59:26:782:     Found C:\Users\msmit\AppData\Local\Temp\IIF5AE7.tmp\he-IL\IntelCommon.dll. Lang 040D. Rank 0
            2018:04:13 18:59:26:794:     Found C:\Users\msmit\AppData\Local\Temp\IIF5AE7.tmp\hu-HU\IntelCommon.dll. Lang 040E. Rank 0
            2018:04:13 18:59:26:804:     Found C:\Users\msmit\AppData\Local\Temp\IIF5AE7.tmp\it-IT\IntelCommon.dll. Lang 0410. Rank 0
            2018:04:13 18:59:26:814:     Found C:\Users\msmit\AppData\Local\Temp\IIF5AE7.tmp\ja-JP\IntelCommon.dll. Lang 0411. Rank 0
            2018:04:13 18:59:26:823:     Found C:\Users\msmit\AppData\Local\Temp\IIF5AE7.tmp\ko-KR\IntelCommon.dll. Lang 0412. Rank 0
            2018:04:13 18:59:26:833:     Found C:\Users\msmit\AppData\Local\Temp\IIF5AE7.tmp\nb-NO\IntelCommon.dll. Lang 0414. Rank 0
            2018:04:13 18:59:26:845:     Found C:\Users\msmit\AppData\Local\Temp\IIF5AE7.tmp\nl-NL\IntelCommon.dll. Lang 0413. Rank 0
            2018:04:13 18:59:26:876:     Found C:\Users\msmit\AppData\Local\Temp\IIF5AE7.tmp\pl-PL\IntelCommon.dll. Lang 0415. Rank 0
            2018:04:13 18:59:26:886:     Found C:\Users\msmit\AppData\Local\Temp\IIF5AE7.tmp\pt-BR\IntelCommon.dll. Lang 0416. Rank 0
            2018:04:13 18:59:26:896:     Found C:\Users\msmit\AppData\Local\Temp\IIF5AE7.tmp\pt-PT\IntelCommon.dll. Lang 0816. Rank 0
            2018:04:13 18:59:26:907:     Found C:\Users\msmit\AppData\Local\Temp\IIF5AE7.tmp\ru-RU\IntelCommon.dll. Lang 0419. Rank 0
            2018:04:13 18:59:26:929:     Found C:\Users\msmit\AppData\Local\Temp\IIF5AE7.tmp\sv-SE\IntelCommon.dll. Lang 041D. Rank 0
            2018:04:13 18:59:26:941:     Found C:\Users\msmit\AppData\Local\Temp\IIF5AE7.tmp\th-TH\IntelCommon.dll. Lang 041E. Rank 0
            2018:04:13 18:59:26:951:     Found C:\Users\msmit\AppData\Local\Temp\IIF5AE7.tmp\tr-TR\IntelCommon.dll. Lang 041F. Rank 0
            2018:04:13 18:59:26:980:     Found C:\Users\msmit\AppData\Local\Temp\IIF5AE7.tmp\zh-CN\IntelCommon.dll. Lang 0804. Rank 0
            2018:04:13 18:59:26:990:     Found C:\Users\msmit\AppData\Local\Temp\IIF5AE7.tmp\zh-TW\IntelCommon.dll. Lang 0404. Rank 0
            2018:04:13 18:59:26:992:   Loading language 0409
            2018:04:13 18:59:26:997:   Setup mode: Installation
            2018:04:13 18:59:26:998:    === CpuChecker: Your CPUID is 0x906e9
            2018:04:13 18:59:26:998:    === CpuChecker: Your CPU is supported
            2018:04:13 18:59:26:998:    === Device Enumerator: Starting enumerating all devices of type PCI
            2018:04:13 18:59:26:999:    === Device Enumerator: Found device with first hardware id: PCI\VEN_1B21&DEV_2142&SUBSYS_21421849&REV_00
            2018:04:13 18:59:27:000:    === Device Enumerator: Found device with first hardware id: PCI\VEN_8086&DEV_2822&SUBSYS_A2821849&REV_00
            2018:04:13 18:59:27:001:    === Device Enumerator: Found device with first hardware id: PCI\VEN_8086&DEV_A290&SUBSYS_A2901849&REV_F0
            2018:04:13 18:59:27:001:    === Device Enumerator: Found device with first hardware id: PCI\VEN_8086&DEV_A294&SUBSYS_A2941849&REV_F0
            2018:04:13 18:59:27:001:    === Device Enumerator: Found device with first hardware id: PCI\VEN_8086&DEV_A2AF&SUBSYS_A2AF1849&REV_00
            2018:04:13 18:59:27:002:    === Device Enumerator: Found device with first hardware id: PCI\VEN_8086&DEV_591F&SUBSYS_591F1849&REV_05
            2018:04:13 18:59:27:002:    === Device Enumerator: Found device with first hardware id: PCI\VEN_10DE&DEV_10F1&SUBSYS_32811462&REV_A1
            2018:04:13 18:59:27:002:    === Device Enumerator: Found device with first hardware id: PCI\VEN_8086&DEV_A2B1&SUBSYS_A2B11849&REV_00
            2018:04:13 18:59:27:003:    === Device Enumerator: Found device with first hardware id: PCI\VEN_8086&DEV_A2BA&SUBSYS_A2BA1849&REV_00
            2018:04:13 18:59:27:003:    === Device Enumerator: Found device with first hardware id: PCI\VEN_8086&DEV_1901&SUBSYS_19011849&REV_05
            2018:04:13 18:59:27:004:    === Device Enumerator: Found device with first hardware id: PCI\VEN_8086&DEV_1905&SUBSYS_19051849&REV_05
            2018:04:13 18:59:27:004:    === Device Enumerator: Found device with first hardware id: PCI\VEN_8086&DEV_A2A1&SUBSYS_A2A11849&REV_00
            2018:04:13 18:59:27:004:    === Device Enumerator: Found device with first hardware id: PCI\VEN_8086&DEV_A2A3&SUBSYS_A2A31849&REV_00
            2018:04:13 18:59:27:005:    === Device Enumerator: Found device with first hardware id: PCI\VEN_8086&DEV_A2F0&SUBSYS_12201849&REV_00
            2018:04:13 18:59:27:005:    === Device Enumerator: Found device with first hardware id: PCI\VEN_8086&DEV_15B8&SUBSYS_15B81849&REV_00
            2018:04:13 18:59:27:006:    === Device Enumerator: Found device with first hardware id: PCI\VEN_8086&DEV_A2E7&SUBSYS_A2E71849&REV_F0
            2018:04:13 18:59:27:006:    === Device Enumerator: Found device with first hardware id: PCI\VEN_10DE&DEV_1C03&SUBSYS_32811462&REV_A1
            2018:04:13 18:59:27:007:    === Device Enumerator: Found device with first hardware id: PCI\VEN_8086&DEV_A2C5&SUBSYS_A2C51849&REV_00
            2018:04:13 18:59:27:007:    === PchChecker: Checking is PCH supported
            2018:04:13 18:59:27:008:    === PchChecker: Found matching device PCI\VEN_8086&DEV_A2C5&SUBSYS_A2C51849&REV_00
            2018:04:13 18:59:27:008:    === PchChecker: PCH is supported
            2018:04:13 18:59:27:008:    === UefiManager: Checking is UEFI mode on
            2018:04:13 18:59:27:009:    === UefiManager: UEFI mode is on
            2018:04:13 18:59:27:009:    === VdsHandler: Checking is system disk not mbr

            • 3. Re: Intel Optane Memory on an AsRock Z270 Extreme4
              msmith4299

              EDIT: Intel SSU report attached as txt file

              • 4. Re: Intel Optane Memory on an AsRock Z270 Extreme4
                Intel Corporation
                This message was posted on behalf of Intel Corporation

                Hello msmith4299,

                 

                Thanks for providing the requested information.

                 

                The Intel Optane Memory log seems to be incomplete. Please attach the whole report (in txt format) to your next message. The attach button is located at the bottom right of the reply box:

                 

                attachments.PNG

                 

                Best regards,
                Eugenio F.

                • 5. Re: Intel Optane Memory on an AsRock Z270 Extreme4
                  msmith4299

                  That's as far as the install gets.  I have ran it numerous times and it gets to that point each time I run it.

                  • 6. Re: Intel Optane Memory on an AsRock Z270 Extreme4
                    Intel Corporation
                    This message was posted on behalf of Intel Corporation

                    Hello msmith4299,

                    Thanks for your reply.

                    Please update your system BIOS to the latest version (2.70). It can be downloaded here. There's also an update available to the Intel Optane Memory setup software, please install the latest release (version 16.0.2.1086):

                    Intel® Optane™ Memory User Interface and Driver for System Acceleration

                    Please let us know the results.

                    NOTE: Links to third party sites are being offered for your convenience and should not be viewed as an endorsement by Intel of the content, products, or services offered there.

                    Best regards,
                    Eugenio F.

                    • 7. Re: Intel Optane Memory on an AsRock Z270 Extreme4
                      Intel Corporation
                      This message was posted on behalf of Intel Corporation

                      Hello msmith4299,

                      We're just checking on this thread. Please let us know if there's anything else we can do for you.

                      Best regards,
                      Eugenio F.

                      • 8. Re: Intel Optane Memory on an AsRock Z270 Extreme4
                        msmith4299

                        I installed the new BIOS version and downloaded the new Intel Optane Memory application and that did not work.  It ended up that it did not work due to my local disk being formatted as GPT.  I reinstalled windows onto a MBR local disk and it worked great!!  Thank you for all your assistance.

                        • 9. Re: Intel Optane Memory on an AsRock Z270 Extreme4
                          Intel Corporation
                          This message was posted on behalf of Intel Corporation

                          Hello msmith4299,

                          Thanks for sharing the solution applied for this issue. It is good to know you were able to enable Intel Optane memory acceleration on your system.

                          Please let us know if there's anything else we can do for you.

                          Best regards,
                          Eugenio F.