Thank you very much for sharing your issue with the Intel Communities Team, regit.
Can you please update your BIOS? Download the latest BIOS version (0062) by clicking here and follow this guide to complete the installation. Furthermore, what happens when you connect your NUC via ethernet cable? Is this issue shown? Additionally, is this issue happening with other browsers?
Thank you, Anthony, for the information.
I tried it and the connection is much more stable and only have very short pauses from time to time for 2-5 seconds (mainly while using Youtube).
The other issue that I forgot to write about it and still continue is that after a long time the computer is in sleep mode and I turn it on, the WiFi will not connect automatically even though the checkbox is checked.
Any idea why and how to solve it?
Anthony, finally after hours of working straight with the NUC, the Wifi stopped responding, after 30 seconds I switched between the 5GHz to the 2GHz and everything got back to normal.
I also checked on Edge the same time the Chrome stopped and the same situation no connection, even though that the Taskbar icon of the Wifi shows it is connected and other computers do work.
I don't have any USB3 devices connected.
I'm using the HDMI to connect to one screen and DisplayLink USB adaptor to connect to another screen.
On top, I'm using Bluetooth connection for Logitec keyboard and Evoluent mouse (no connectivity issues here).
Hope it helps.
Hello, regit. Thank you for your response.
I would like to clarify: This issue just happens with the 188.8.131.52 drivers provided by Windows*? And, what happens when you install the Intel® Drivers? Are you able to test them before they are updated?
So here is what I did.
I uninstalled the device completely as going back to previous versions didn't work (it keeps updating it back).
After installing the drivers for the device again, it seems that windows already installed the new drivers of 20.40 and this time no roll back.
I tried to work but still from time to time the problem returned.
So I disconnected the USB display adaptor and still same results.
But after some time it seems like everything is ok.
The computer starts with the Wifi on, and also after sleep. Didn't experience any disconnectivity issues lately.
It is true I don't use the computer for long periods but if I will have more issues I will update here.
I will now try to do the same on another computer that my family member has that had the same issue and decided to use LAN.
I will keep update.
Well, after a lot of experiments, unfortunately, I can't say that the issue was fixed.
Even though I don't have the USB display adaptor connected to the computer I still have the same issues.
The thing is that the moment I'm changing the Wifi from 5GHz to 2.4GHz the sites are being loaded on the spot.
My driver version is: 184.108.40.206 and I can't roll back and uninstall it doesn't allow me to install any previous versions.
Again it is happening on another computer that doesn't have this USB display and still has an issue.
You know, reading all of your posts, I get the feeling that you could be having a problem at your WiFi Router. I had a very similar issue a while back and I eventually determined that the Router was responsible. Once it was replaced, no more dropped packets and no more broken connections.
Hope this helps,
I thought the same at the beginning but:
1. It happens on both bands of the router the 2.4 and 5.
2. Other computers including my mobile phone stay connected to the router and keep surfing (my other computer are NUC5i5 and NUC5i3 both never had an issue)
3. It happens on a different computer on my parent's house and they have a different router and different internet provider (to eliminate the provider). My father decided to connect it with cable and solve the issue, but in my case, I don't have the router on the same room as the problematic computer (it is just across the wall though).
If anyone else had ideas please share.
Looks like the problem I had Internet stops working after some time randomly
I somehow managed to fix this connectivity problem with my nuc7i5, but yesterday I noticed new intel drivers and downloaded all 5 of them, inlcuding bios, blutooth, wifi, lan, graphics, Intel® Management Engine Consumer Driver
and then windows reported that it wanted to update to version 1803. I agreed, and after the update the problem started all over again.
I suspect that maybe new bios might have turned on Intel Security Guard Extension (SGX) technology or probably this new Intel® Management Engine Consumer Driver
I will remove this driver and try to disable SGX in bios and see if it works