7 Replies Latest reply on Apr 18, 2018 6:29 AM by Intel Corporation

    Intel Optane Drive Error 0xA0040002

    Cameron.Pascoe

      Hi All,

       

      Trying to get my Optane Memory to accelerate my secondary HDD.  I've downloaded and installed the latest version of the Optane Memory App (16.0.2.1086) which was downloaded from the MB manufactures support pages.  App successfully identifies my Memory, and the HDD.  But errors out when I try to set it up with the following error code:  0xA0040002.

       

      I've search through all of the support pages and can't find any reference to this error code so not sure how to resolve.

       

      Specs:

      • MB:  Gigabyte Z370 Aorus Gaming 7
      • CPU:  Coffee Lake i7
      • OS:  Windows 10 Pro 64-bit
      • More Details - see Speccy attach.

       

      Any help appreciated.

       

      Cheers

      Cameron