7 Replies Latest reply on Apr 20, 2018 8:42 AM by Intel Corporation

Distorted bottom facing camera

Coline Apr 10, 2018 10:17 AM

Hello,

I am having a similar issue as Dan Madill 3 months ago Optical flow camera distortion The image I get from the bottom camera is having some issues: there is noise on the right and bottom, and the right side of the image is scrambled (see attached, image obtained using 06 Cameras and Video · intel-aero/meta-intel-aero Wiki · GitHub Take a photo with the black and white camera). I flew only a couple times since I got the drone about 3 weeks ago and I hadn't check the bottom facing camera before. Contrary to Dan I had never unplugged the camera, but maybe the connector was defective from the start? For info I am running Ubuntu/Ardupilot. Is the problem a defective camera and would replacing it solve the issue or is there something else? Please let me know if there are any other additional information I can provide.

Would the camera be covered by the remedies policy ?

Thanks for your help,

test.jpg 35.4 K

1. Re: Distorted bottom facing camera

Apr 12, 2018 3:29 AM (in response to Coline)

This message was posted on behalf of Intel Corporation

Hello Coline,

Thank you for your interest in the Intel Aero drone.

Can you provide me the output of get_aero_version.py?

Regards,
Octavian
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2. Re: Distorted bottom facing camera

Coline Apr 12, 2018 7:51 AM (in response to Intel Corporation)

Hi Octavian,
Here are the results:
BIOS_VERSION= Aero-01.00.13
OS_VERSION = Ubuntu 16.04.4 LTS"
AIRMAP_VERSION = unknown
FPGA_VERSION = 0xc2
AeroFC firmware version = 3.5.3
Thanks,
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3. Re: Distorted bottom facing camera

Apr 13, 2018 2:42 AM (in response to Coline)

This message was posted on behalf of Intel Corporation

Hello Coline,

Thank you for the information.

Please update your Bios to the latest version following this guide: https://github.com/intel-aero/meta-intel-aero/wiki/02-Initial-Setup#flashing-the-bios
After that, let me know if the issue still persists.

Regards,
Octavian
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4. Re: Distorted bottom facing camera

Coline Apr 17, 2018 7:31 AM (in response to Intel Corporation)

Hi Octavian,

I have updated the BIOS and the issue persists
BIOS_VERSION = Aero-01.00.16
OS_VERSION = Ubuntu 16.04.4 LTS"
AIRMAP_VERSION = unknown
FPGA_VERSION = 0xc2
AeroFC firmware version = 3.5.3

Thanks
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5. Re: Distorted bottom facing camera

Apr 18, 2018 1:57 AM (in response to Coline)

This message was posted on behalf of Intel Corporation

Hello Coline,

Thank you for your patience.

To confirm that your issue is being caused by connector fatigue like in Dan's case, have you or are you able to test with another connector?

Regards,
Octavian
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6. Re: Distorted bottom facing camera

Coline Apr 18, 2018 7:47 AM (in response to Intel Corporation)

Hi Octavian,

No I don't have any other connector available. Do I need to buy one (if so could you provide the specs and/or a link to a reseller) or would that be covered by the remedies policy ?

Thanks
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7. Re: Distorted bottom facing camera

Apr 20, 2018 8:42 AM (in response to Coline)

This message was posted on behalf of Intel Corporation

Hello Coline,

If the drone was purchased from us you can go to click.intel.com , sign in to your account and request a return.

Otherwise you will need to contact the third party vendor from where you made the purchase.

Regards,
Octavian
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