9 Replies Latest reply on Apr 10, 2018 8:55 AM by mr_jones_245

    WHEA_UNCORRECTABLE_ERROR I7-6700

    mr_jones_245

      Hello, about 2 weeks ago I got a WHEA_UNCORRECTABLE_ERROR (Which was causing BSOD and system freezing)  (But No issues in safe mode) (HP 550-270st ), so I have been testing and eliminating what the problem could be. I updated the Bios, and Drivers for my computer, Checked each individual stick of RAM, Checked hard drive, I also setup Windows 10 on another hard drive just to elminate the hard drive being and issue...which lead me to the  Intel® Processor Diagnostic Tool. When I first ran the tool I got an error immediately with the

       

      Intel Diagnostics - Test Failed,

      ______________________________

      Temperature Monitor Stopped

       

      Temperature Monitor Failed

      IPDT64 Failed

      --- IPDT64 - Revision: 4.1.0.24

      --- IPDT64 - End Time: 5-1-2018 22:33:43

       

      So I disable the temp check and ran it again and it failed at a later point

       

      CPUFREQ FAIL

      IGD            FAIL

      PCH           FAIL

      SPBC         FAIL

      RAN WITH Temperature Monitor Disabled

      I attached the copy and paste from the program. If anyone can help with understanding this, I would appreciate it

       

       

      --- Genuine Intel Test ---

      ...

      Version 1.0.14.64b.W

      ...

       

      Expected -- GenuineIntel

      Detected -- GenuineIntel

       

      Genuine Intel CPU Module Success

       

      --- Brand String Test ---

      ...

      Version 1.0.17.64b.W

      ...

       

      IntelR CoreTM i7-6700 CPU 3.40GHz

       

      Brand String Module Success....

       

      --- Cache Test ---

      ...

      Version 1.0.14.64b.W

      ...

       

      --- Reading Cache Size ---

       

      - Detected L1 Data Cache Size -- 32

      - Detected L1 Inst Cache Size -- 32

      - Detected L2 Cache Size -- 256

      - Detected L3 Cache Size -- 8192

       

      Cache Module Success

       

      --- MMXSSE Test ---

      ...

      Version 1.0.19.64b.W

      ...

      ..DetectUtils64 DLL Version - 1.1.2

       

      --- Determining MMX - SSE capabilities ---

      ..MMX is supported on this CPU..

      ..SSE is supported on this CPU..

      ..SSE2 is supported on this CPU..

      ..SSE3 is supported on this CPU..

      ..SSSE3 is supported on this CPU..

      ..SSE4.1 is supported on this CPU..

      ..SSE4.2 is supported on this CPU..

       

      Testing MMX

      Dot Product computed using C code  506

      Dot Product computed using MMX intrinsics  506

      MMX Dot Product Computation Test Passed

      Passed MMX Test

       

      Testing SSE

      Dot Product computed using C code  506

      Dot Product computed using SSE intrinsics  506

      SSE Dot Product Computation Test Passed

      Passed SSE Test

       

      Testing SSE2

      Complex Product computed using C code 23.00 -2.00i

      Complex Product computed using SSE2 code 23.00 -2.00i

      SSE2 Complex Product Computation Test Passed

      Passed SSE2 Test

       

      Testing SSE3

      Complex Product using C code 23.00 -2.00i

      Complex Product using SSE3 code 23.00 -2.00i

      SSE3 Complex Product Computation Test Passed

      Passed SSE3 Test

       

      Testing SSSE3

      SSSE3 Absolute Value Tests Passed

      SSSE3 Arithmetic Tests Passed

      SSSE3 Dot Product Test Passed

      Passed SSSE3 Test

       

      Testing SSE4.1

      SSE4.1 Blend Tests Passed

      SSE4.1 Min Max Tests Passed

      SSE4.1 Insert Bit Tests Passed

      SSE4.1 Extract Bit Tests Passed

      SSE4.1 Bitwise Comparison Tests Passed

      SSE4.1 Dot Product Test Passed

      SSE4.1 Arithmetic Tests Passed

      SSE4.1 Bit Conversion Tests Passed

      SSE4.1 Bit Compare Test Passed

      Passed SSE4.1 Test

       

      Testing SSE4.2

      SSE4.2 Bit Compare Test Passed

      SSE4.2 Calculate Bit Set to 1 Test Passed

      SSE4.2 CRC Test Passed

      Passed SSE4.2 Test

       

       

      MMXSSE Module Success

       

      --- Integrated Memory Controller Test ---

      ...

      Version 1.0.10.64b.W

      ...

       

      StatusFMmatched 0

      --- Reading Memory Size ---

       

      Detected Memory Size is -- 16.00GB

       

       

      --- Subtest - Memory Size Test Passed  ---

       

       

      --- Integrated Memory Controller Stress Test ---

       

      Memory to be allocated 1048576 byte

       

      Memory Allocated.

       

      Test 1 Ones and Zeros Moving Inversions write operations - Passed

       

      Test 1 Ones and Zeros Moving Inversions verification operations - Passed

       

      Test 2 32Bits Sliding Ones write operations - Passed

       

      Test 2 32Bits Sliding Ones verification operations - Passed

       

      Test 3 32Bits Sliding Zero write operations - Passed

       

      Test 3 32Bits Sliding Zero verification operations - Passed

       

      Memory Deallocated.

       

      --- Subtest - Memory Stress Test Passed ---

       

       

      --- Integrated Memory Controller Stress Test Passed ---

      Parallel_PrimeNum_i7-6

      Version - 1.0.0.8

       

      Parsing Parallel_PrimeNum_i7-6.xml

      Running Module Math_PrimeNum.exe -s 20 -resultName Math_PrimeNum_Parallel_PrimeNum_i7-6_1_Results.txt

      Module VisCollisions.exe Disabled

      Module VisParticle.exe Disabled

      Module VisParticle.exe Not Tested

      Module VisCollisions.exe Not Tested

       

      --- Prime Number Generation Test ---

      ...

      Version 1.0.17.64b.W

      ...

       

      ..DetectUtils64 DLL Version - 1.1.2

      AVX is supported in your OS

      Max AVX supported  AVX2

       

      Ops Per Sec CycleRun       Error Timesec

       

      19865             1             0            1       

      19858             2             0            2       

      19859             3             0            3       

      19868             4             0            4       

      19892             5             0            5       

      19859             6             0            6       

      19831             7             0            7       

      19874             8             0            8       

      19884             9             0            9       

      19878             10             0            10       

      19857             11             0            11       

      19851             12             0            12       

      19866             13             0            13       

      19856             14             0            14       

      19825             15             0            15       

      82058             21             0            16       

      81803             27             0            17       

      95716             34             0            18       

      96420             41             0            19       

      95324             48             0            20       

       

      Operation Per Second -- 95324

      Error -- 0

       

      Prime Number Generation Test Passed

       

      Module Math_PrimeNum.exe Completed - Pass

       

      Result - Pass

      Parallel_FP_i7-6

      Version - 1.0.0.8

       

      Parsing Parallel_FP_i7-6.xml

      Module VisCollisions.exe Disabled

      Running Module Math_FP.exe -s 20 -resultName Math_FP_Parallel_FP_i7-6_1_Results.txt

      Module VisParticle.exe Disabled

      Module VisCollisions.exe Not Tested

      Module VisParticle.exe Not Tested

       

      --- Floating Point Test ---

      ...

      Version 1.0.16.64b.W

      ...

       

      ..DetectUtils64 DLL Version - 1.1.2

      AVX is supported in your OS

      Max AVX supported  AVX2

      FMA3 supported

      MFLOPS CycleRun       Error       Timesec

       

      1. 376.935 5799          0            1       
      2. 564.785 14488          0            2       
      3. 567.125 23213          0            3       
      4. 567.19              31939          0            4       
      5. 565.565 40640          0            5       
      6. 565.565 49341          0            6       
      7. 564.72 58029          0            7       
      8. 566.28 66741          0            8       
      9. 565.175 75436          0            9       
      10. 567.32 84164          0            10       
      11. 567.515 92895          0            11       
      12. 564.59 101581          0            12       
      13. 567.19              110307          0            13       
      14. 566.085 119016          0            14       
      15. 565.89 127722          0            15       
      16. 565.5 136422          0            16       
      17. 565.37              145120          0            17       
      18. 564.915 153811          0            18       
      19. 565.76 162515          0            19       
      20. 567.905 171252          0            20       

       

      Million Floating Points per Second MFLOPS -- 567.905

      Error -- 0

       

      Floating Point Test Passed

       

      Module Math_FP.exe Completed - Pass

       

      Result - Pass

      Parallel_Math_i7-6

      Version - 1.0.0.8

       

      Parsing Parallel_Math_i7-6.xml

      Running Module Math_PrimeNum.exe -s 90 -resultName Math_PrimeNum_Parallel_Math_i7-6_1_Results.txt

      Running Module AVX.exe -s 90 -resultName AVX_Parallel_Math_i7-6_1_Results.txt

      Running Module FMA3.exe -s 90 -resultName FMA3_Parallel_Math_i7-6_1_Results.txt

      Running Module Math_FP.exe -s 90 -resultName Math_FP_Parallel_Math_i7-6_1_Results.txt

      Module VisCollisions.exe Disabled

      Module VisParticle.exe Disabled

      Module VisCollisions.exe Not Tested

      Module VisParticle.exe Not Tested

       

      --- Prime Number Generation Test ---

      ...

      Version 1.0.17.64b.W

      ...

       

      ..DetectUtils64 DLL Version - 1.1.2

      AVX is supported in your OS

      Max AVX supported  AVX2

       

      Ops Per Sec CycleRun       Error       Timesec

       

      3858             1             0            1       

      4609             2             0            2       

      1. 1745.5             3             0            4       

      2055             4             0            6       

      1970             5             0            8       

      2103             6             0            10       

      2164             7             0            12

      1. 1452.333 8             0            15       
      2. 2036.5             9             0            17       
      3. 1351.333 10             0            20       

      1394             11             0            23       

      1. 1258.667             12             0            26       
      2. 1468.333 13             0            29       
      3. 1416.667 14             0            32       

      1147             15             0            34       

      1. 698.3333 16             0            37       

      1107             17             0            39       

      1176             18             0            41       

      1. 1247.5             19             0            43       
      2. 817.3333 20             0            46       
      3. 1241.5             21             0            48       

      1076             22             0            50       

      765             23             0            53       

      1204             24             0            55       

      814             25             0            58       

      1256             26             0            60       

      11012             27             0            62       

      1. 9428.5             28             0            64       
      2. 10294.5 29             0            66       
      3. 10244.5 30             0            68       

      9634             31             0            70       

      1. 10139.5 32             0            72       

      10688             33             0            74       

      1. 10250.5 34             0            76       
      2. 11108.5 35             0            78       

      9948             36             0            80       

      10180             37             0            82       

      9685             38             0            84       

      1. 9007.5             39             0            86       

      32704             41             0            87       

      57175             44             0            88       

      54169             47             0            89       

      36483             49             0            90       

       

      Operation Per Second -- 36483

      Error -- 0

       

      Prime Number Generation Test Passed

       

      Module Math_PrimeNum.exe Completed - Pass

       

      --- Floating Point Test ---

      ...

      Version 1.0.16.64b.W

      ...

       

      ..DetectUtils64 DLL Version - 1.1.2

      AVX is supported in your OS

      Max AVX supported  AVX2

      FMA3 supported

      MFLOPS CycleRun       Error       Timesec

       

      1. 0.065              1          0            1       
      2. 0.065              2          0            2       
      3. 0.195              5          0 3       
      4. 0.13              7          0            4       
      5. 0.13              9          0            5       
      6. 0.065              10          0            6       
      7. 0.13              12          0            7       
      8. 0.13              14          0            8       
      9. 0.195              17          0            9       
      10. 0.13              19          0            10       
      11. 0.065              20          0            11       
      12. 0.13              22          0            12       
      13. 0.195              25          0            13       
      14. 0.13              27          0            14       
      15. 0.13              29          0            15       
      16. 0.13              31          0            16       
      17. 0.13              33          0            17       
      18. 0.13              35          0            18       
      19. 0.195              38          0            19       
      20. 0.065              39          0            20       
      21. 0.13              41          0            21
      22. 0.13              43          0            22       
      23. 0.13              45          0            23       
      24. 0.13              47          0            24       
      25. 0.065              48          0            25       
      26. 0.13              50          0            26       
      27. 0.26              54          0            27       
      28. 0.13              56          0            28       
      29. 0.13              58          0            29       
      30. 0.13              60          0            30       
      31. 0.065              61          0            31       
      32. 0.13              63          0            32       
      33. 0.13              65          0            33       
      34. 0.13              67          0            34       
      35. 0.13              69          0            35
      36. 0.13              71          0            36       
      37. 0.13              73          0            37       
      38. 0.13              75          0            38       
      39. 0.13              77          0            39       
      40. 0.13              79          0 40       
      41. 0.065              80          0            41       
      42. 0.13              82          0            42       
      43. 0.13              84          0            43       
      44. 0.13              86          0            44       
      45. 0.13              88          0            45       
      46. 0.13              90          0            46       
      47. 0.13              92          0            47       
      48. 0.13              94          0            48       
      49. 0.13              96          0            49
      50. 0.065              97          0            50       
      51. 0.13              99          0            51       
      52. 0.13              101          0            52       
      53. 0.13              103          0            53       
      54. 0.13              105          0            54       
      55. 0.13              107          0            55       
      56. 0.13              109          0            56       
      57. 0.13              111          0            57       
      58. 0.13              113          0            58       
      59. 0.13              115          0            59       
      60. 0.13              117          0            60       
      61. 0.13              119          0            61       
      62. 0.13              121          0            62       
      63. 0.13              123          0            63
      64. 0.13              125          0            64       
      65. 0.13              127          0            65       
      66. 0.065 128          0            66       
      67. 0.195 131          0            67       
      68. 0.065              132          0            68       
      69. 0.13              134          0            69       
      70. 0.13              136          0            70       
      71. 0.13              138          0            71       
      72. 0.13              140          0            72       
      73. 0.13              142          0            73       
      74. 0.13              144          0            74       
      75. 0.065 145          0            75       
      76. 0.13              147          0            76       
      77. 0.195 150          0            77       
      78. 0.065 151          0            78       
      79. 0.195 154          0            79       
      80. 0.065 155          0            80       
      81. 0.13              157          0            81       
      82. 0.13              159          0            82       
      83. 0.13              161          0            83       
      84. 0.13              163          0            84       
      85. 0.13              165          0            85       
      86. 0.13              167          0            86       
      87. 0.195 170          0            87       
      88. 0.13              172          0            88       
      89. 0.195 175          0            89       
      90. 0.195 178          0            90       

       

      Million Floating Points per Second MFLOPS -- 0.195

      Error -- 0

       

      Floating Point Test Passed

       

      Module Math_FP.exe Completed - Pass

       

      --- FMA3 Test ---

      ...

      Version 1.0.16.64b.W

      ...

      ..DetectUtils64 DLL Version - 1.1.2

       

      --- CPU Features Detection ---

      ..FMA3 is supported by this CPU..

      ..FMA3 is supported by this Operating System..

       

      Testing FMA3....

      FMA3 Test Result --- PASS

       

      FMA3 Module Success

       

      Module FMA3.exe Completed - Pass

       

      --- AVX Test ---

      ...

      Version 2.0.15.64b.W

      ...

      ..DetectUtils64 DLL Version - 1.1.2

       

      --- CPU Features Detection ---

      ..AVX is supported by this CPU..

      ..AVX2 is supported by this CPU..

      ..AVX512BW is NOT supported by this CPU..

      ..AVX512CD is NOT supported by this CPU..

      ..AVX512DQ is NOT supported by this CPU..

      ..AVX512ER is NOT supported by this CPU..

      ..AVX512F is NOT supported by this CPU..

      ..AVX512IFMA52 is NOT supported by this CPU..

      ..AVX512PF is NOT supported by this CPU..

      ..AVX512VBMI is NOT supported by this CPU..

      ..AVX512VL is NOT supported by this CPU..

      ..AES is supported by this CPU..

      ..PCLMULQDQ is supported by this CPU..

       

      ..AVX is supported by this Operating System..

       

      Most Advanced AVX Feature Detected.. AVX2

       

      Testing Most Advanced AVX Feature - AVX2....

      AVX2 Test Result --- PASS

       

      Testing AES

      AES Test Result --- PASS

       

      Testing PCLMULQDQ

      PCLMULQDQ Test Result --- PASS

       

       

      AVX Module Success

       

      Module AVX.exe Completed - Pass

       

      Result - Pass

      Parallel_GPUStressW_i7

      Version - 1.0.0.8

       

      Parsing Parallel_GPUStressW_i7.xml

      Running Module AVX.exe -s 30 -resultName AVX_Parallel_GPUStressW_i7_1_Results.txt

      Running Module FMA3.exe -s 30 -resultName FMA3_Parallel_GPUStressW_i7_1_Results.txt

      Module GPUStressW.exe Disabled

      Module GPUStressW.exe Not Tested

       

      --- FMA3 Test ---

      ...

      Version 1.0.16.64b.W

      ...

      ..DetectUtils64 DLL Version - 1.1.2

       

      --- CPU Features Detection ---

      ..FMA3 is supported by this CPU..

      ..FMA3 is supported by this Operating System..

       

      Testing FMA3....

      FMA3 Test Result --- PASS

       

      FMA3 Module Success

       

      Module FMA3.exe Completed - Pass

       

      --- AVX Test ---

      ...

      Version 2.0.15.64b.W

      ...

      ..DetectUtils64 DLL Version - 1.1.2

       

      --- CPU Features Detection ---

      ..AVX is supported by this CPU..

      ..AVX2 is supported by this CPU..

      ..AVX512BW is NOT supported by this CPU..

      ..AVX512CD is NOT supported by this CPU..

      ..AVX512DQ is NOT supported by this CPU..

      ..AVX512ER is NOT supported by this CPU..

      ..AVX512F is NOT supported by this CPU..

      ..AVX512IFMA52 is NOT supported by this CPU..

      ..AVX512PF is NOT supported by this CPU..

      ..AVX512VBMI is NOT supported by this CPU..

      ..AVX512VL is NOT supported by this CPU..

      ..AES is supported by this CPU..

      ..PCLMULQDQ is supported by this CPU..

       

      ..AVX is supported by this Operating System..

       

      Most Advanced AVX Feature Detected.. AVX2

       

      Testing Most Advanced AVX Feature - AVX2....

      AVX2 Test Result --- PASS

       

      Testing AES

      AES Test Result --- PASS

       

      Testing PCLMULQDQ

      PCLMULQDQ Test Result --- PASS

       

       

      AVX Module Success

       

      Module AVX.exe Completed - Pass

       

      Result - Pass

       

      ...

      Version 1.0.14.64b.W

      ...

      ... Loading CPU ...

       

      CPULoad Success

       

      --- CPU Frequency Test ---

      ...

      Version 1.0.19.64b.W

      ...

       

      Expected CPU Frequency is -- 3.40

       

      ..WinRing0 encountered a problem loading windows driver..

       

      ..ensure app is executed with administrator privileges..

       

      --- Intel Graphics Device ---

      ...

      Version 1.0.13.64b.W

      ...

       

      matched gen6 model0x5E

       

       

      ..IPDT encountered problem loading IPDT0drv.dll..

       

      Model in hex 0x5e

      --- IPDT encountered problem loading driver ---

      This could be related to IPDT.exe not having administrator privileges.

      Check the property settings for IPDT.exe and set privilege setting to

      adminstrator and re-run IPDT.

       

      --- Platform Controller Hub Test ---

      ...

      Version 1.0.11.64b.W

      ...

       

       

      ..WinRing0 encountered a problem loading windows driver..

      ..ensure app is executed with administrator privileges..

       

      --- IntelR spbc Module Test --

      ...

      Version 1.0.9.64b.W

      ...

       

      ..Retrieved Processor Manufacturer

      GenuineIntel

       

      ..Retrieved Processor Brand String

      IntelR CoreTM i7-6700 CPU 3.40GHz

      ..

      ..spbc encountered a problem loading windows driver..

      ..ensure spbc.exe is executed with administrator privileges..

      ..