4 Replies Latest reply on Apr 14, 2018 4:54 PM by Intel Corporation

    BSOD - iaStorA.sys+67218

    i3v

      During last two days I've received two BSODs, both related to "iaStorA.sys+67218".

       

      Dump File040718-53734-01.dmp
      Crash Time2018-04-07 04:30:32
      Bug Check StringDRIVER_IRQL_NOT_LESS_OR_EQUAL
      Bug Check Code0x000000d1
      Parameter 100000000`00000008
      Parameter 200000000`00000002
      Parameter 300000000`00000000
      Parameter 4fffff803`43947218
      Caused By DriveriaStorA.sys
      Caused By AddressiaStorA.sys+67218
      File DescriptionIntel Rapid Storage Technology Enterprisedriver - x64
      Product NameIntel Rapid Storage Technology Enterprisedriver
      CompanyIntel Corporation
      File Version4.6.0.1048
      Processorx64
      Crash Addressntoskrnl.exe+17dd70
      Stack Address 1
      Stack Address 2
      Stack Address 3
      Computer Name
      Full PathC:\WINDOWS\Minidump\040718-53734-01.dmp
      Processors Count32
      Major Version15
      Minor Version15063
      Dump File Size1 522 732
      Dump File Time2018-04-07 05:24:52

      (The 2nd one is attached)

       

      1. I was unable to google any "iaStorA.sys"- related BSOD reports, containing "67218". While both my BSODs do contain this address.
      2. There was no heavy IO.
      3. The only device, attached to Intel C600+/C220+ controller is a DVD drive:
        device_manager.PNG
        I have never used it, actually. Just tested - it was able to read some files from an old CD.
      4. The system is Dell T7910. Please find detailed "Intel® Driver & Support Assistant" report attached.
      5. I've never seen any issues like that (on this system) before yesterday. The last event, related to "Intel C600+/C220+ series chipset" is from 2017-11-20, e.g. it looks like there are no recent changes here.
      6. However during last few days I've updated:
        1. BIOS to A25 (changelog says "Updated Chipset support")
        2. "LSI 3008 Firmware, Ph15" to "15.01.00.00 ,A04"
        3. "LSI SAS3008 Windows Drivers for Win10-64" to "2.51.21.0 ,A04 "
        4. maybe something else. not sure.
      7. For now, Dell's official driver update tool, "Dell Command | Update" says that everything is up-to-date. So does "Intel® Driver & Support Assistant".

       

      So...

      • Any ideas about how to fix this?
      • I hope at least disabling both SATA ports from this controller in BIOS. Maybe I'll have to uninstall device as well, if it would be still visible in Device Manager.
      • Are you interested in any other info I can collect?