Thank you for contacting us regarding the RAID failure that you are experiencing with your system, it will be more than pleasure to provide you with assistance on this matter.
In order for me to assist you better and to investigate further on your case, please provide screenshots or pictures of the Windows 7 DVD repair mode (where you can see your files).
As well please provide us with the RST version that you are running (number version)
During POST please press CTRL + i and please send screenshots of that as well so we can take a look to the actual RAID status.
Can you please provide us with more system information (RAM, CPU , Motherboard and any recent changes that you might have done recently)
I hope to hear from you soon.
Here is what has happened in the last few days. I found a Lazesoft Recovery CD that I had and it would boot up and I was able to see my files on one partition. I then found another drive with Windows XP loaded so I tried it and was shocked to find that it would boot up and I could also see most of my files. I was able to copy the data to this drive. However, I still have two missing partition. So, I was able to backup about 95% of my files. Would like to be able to get the other files on the two missing partitions. Here is the info you requested:
Supermicro C2SBA+II Motherboard
Intel Q9650 CPU
5 WD 1TB Enterprise SATA HHD
IntelMatrix Storage Manager Option ROM v7.5..0.1017 ICH9R wRAID5
I also tried the Windows XP install CD and tried to run repair, but received a message that no disks were found. Sorry, but unable to get any screen shots.
Thank you for your response, we really appreciate it.
In this case since now you are able to boot into the OS, please go ahead and attach the report that the Intel® Matrix Storage Console will generate by following these instructions:
- Use the Intel® Matrix Storage Console
- Under the View menu, select System Report.
- Hit Save.
As well, can you please take a picture of the RAID status displayed on the screen when pressing CTRL + i?
I hope to hear from you soon.
Sorry for the late reply, but my backup PC also crashed but is now back up. On the
Intel Rapid Storage Technology Screen, I could not find anything that would generate
report. So as it stands now, I was able to recover 99% of my data using the utility program I was using before. With all the lost partitions found, recovery is not possible. Therefore with data saved, I am just going to do a complete reinstall.
I do have one question. Can you make the RAID Volumes non bootable? I would like to use a separate drive to boot from and have all data files on the RAID. So far I have been unable to do this as it will only boot off the RAID. If I disable RAID in BIOS that it will boot from single drive. Otherwise if RAID is enabled and I try to boot from a separate drive I get a Blue Screen Stop Error 7B. The only reason the other hard drive I found would boot up is because it was missing the correct RAID drivers.
Thanks for your help on this matter.
Thank you for your response.
In order to be able to make the computer boot from a single drive and not from the RAID volumes, you will need to change the boot order on the BIOS.
However you will need to make sure that the OS was installed after the SATA mode was set to (changed) to RAID.
I Hope this helps.
I was taking a look to your thread and I wanted to know if you still need further assistance.
Please do not hesitate on contacting us back if necessary.