2 Replies Latest reply on Apr 5, 2018 6:45 PM by N.Scott.Pearson

My boxed and sealed i7 8700k shows up in BIOS/Windows and Intel ID software as an i3 8100 instead.

caecillius Apr 5, 2018 1:36 PM

I'm outside the return period from Walmart where I bought it by two weeks. Can Intel help or do I do a chargeback to my CC? Thanks.

1. Re: My boxed and sealed i7 8700k shows up in BIOS/Windows and Intel ID software as an i3 8100 instead.

Al Hill Apr 5, 2018 1:48 PM (in response to caecillius)

If it is not as advertised, take it back.

Also,did you update your bios? What motherboard do you have? Do you know for certain that it supports the i7-8700k?
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2. Re: My boxed and sealed i7 8700k shows up in BIOS/Windows and Intel ID software as an i3 8100 instead.

N.Scott.Pearson Apr 5, 2018 6:45 PM (in response to Al Hill)

If they won't take it back, you can always do an RMA through Intel.
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