5 Replies Latest reply on Apr 19, 2018 4:07 PM by Intel Corporation

    Windows 10 freezes playing video

    justChristoph

      Computer: NUC5i7RYH

      OS: Windows 10 Home ver: 1709 build:16299.309

      Graphics: Intel Iris 6100

      Driver version: 20.19.15.4835

       

      Hello - As soon as any video streaming starts, my computer freezes and I need to force a reboot. At first this was only with Firefox (current version) so I switched to Opera and this worked for a month or so. But now Opera also has the same behavior and I am unable to watch any video whatsoever.

       

      Help.

       

      Thanks.