2 Replies Latest reply on Apr 4, 2018 10:45 AM by saiyanzzrage

    Cannot Set Quantization Range to Full (0-255) with USB-C Connected Monitor (But can with HDMI Connection)

    saiyanzzrage

      Hey all, just got a new work laptop (Dell Latitude 7480) and I have 2 ASUS VS239H-P monitors connected to it, 1 via HDMI, and the other via USB-C.

       

      The issue I am having is that in the Intel HD graphics control panel, I can only enable Full Quantization range on the monitor connected via HDMI.  In fact, most settings available on the HDMI-connected monitor are not available at all for the USB-C connected monitor (aspect ratio, IT content, quantization range).  Also, if I try and enable YCbCr on the USB-C connection, the monitor goes black and drops connection.

       

      The control panel is identifying the monitors as "Digital Television ASUS VS239"

       

      Graphics controller is Intel® HD Graphics 620

      Driver Version is 22.20.16.4799

       

      Any ideas how to enable full quantization on the USB-C connection?  First time posting, so please forgive me if I did not supply enough information...please let me know what else is needed and i will gladly provide it.  Thanks.

       

      HDMI Connected Monitor Settings

       

      USB-C Connected Monitor Settings

       

      Intel(R) HD Graphics 620

       

      Report Date: Wednesday, April 4, 2018

      Report Time [hh:mm:ss]: 9:38:04 AM

      Driver Version: 22.20.16.4799

      Operating System: Windows* 10 Enterprise (10.0.16299)

      Physical Memory: 32652 MB

      Vendor ID: 8086

      Device ID: 5916

      Device Revision: 02

      Graphics Output Protocol (GOP) Version: 9.0.1056

      Current Resolution: 1920 x 1080

       

      Processor: Intel(R) Core(TM) i7-7600U CPU @ 2.80GHz

      Processor Speed: 2904 MHz

      Processor Graphics in Use: Intel(R) HD Graphics 620

      Shader Version: 5.1

      OpenGL* Version: 4.5

      OpenCL* Version: 2.1

      Vulkan* Version: 1.0.38

       

      * Microsoft DirectX* *

      Runtime Version: 12.0

      Hardware-Supported Version: 12.0

       

      * Devices connected to the Graphics Accelerator *

       

      Active Displays: 3

       

      * Built-in Display *

       

      Display Type: Digital

      DDC2 Protocol: Supported

      Gamma: 2.2

      Connector Type: Embedded DisplayPort

      Device Type: Built-in Display

       

      Maximum Image Size

      Horizontal Size: 12.2 inches

      Vertical Size: 6.69 inches

       

      Supported Modes

      1920 x 1080 (60p Hz)

      1920 x 1080 (48p Hz)

       

      Raw EDID:

      00 FF FF FF FF FF FF 00 09 E5 EE 06 00 00 00 00

      01 1A 01 04 95 1F 11 78 0A 21 90 A6 58 54 9F 26

      10 50 54 00 00 00 01 01 01 01 01 01 01 01 01 01

      01 01 01 01 01 01 B0 36 80 C9 70 38 14 40 30 20

      36 00 35 AD 10 00 00 1A 30 2C 80 DE 70 38 14 40

      30 20 36 00 35 AD 10 00 00 1A 00 00 00 FE 00 36

      48 59 31 57 80 4E 56 31 34 4E 34 37 00 00 00 00

      00 00 41 11 9E 00 00 00 00 0A 01 0A 20 20 00 48

       

       

      * Digital Television *

       

      Display Type: Digital

      Serial Number: J1LMTF153388

      DDC2 Protocol: Supported

      Gamma: 2.2

      Connector Type: DisplayPort

      Device Type: Digital Television

       

      Maximum Image Size

      Horizontal Size: 20.08 inches

      Vertical Size: 11.42 inches

       

      Supported Modes

      640 x 480 (60p Hz)

      640 x 480 (67p Hz)

      640 x 480 (75p Hz)

      720 x 400 (70p Hz)

      720 x 480 (60p Hz)

      720 x 576 (50p Hz)

      800 x 600 (56p Hz)

      800 x 600 (60p Hz)

      800 x 600 (72p Hz)

      800 x 600 (75p Hz)

      832 x 624 (75p Hz)

      1024 x 768 (75p Hz)

      1024 x 768 (60p Hz)

      1024 x 768 (70p Hz)

      1152 x 864 (75p Hz)

      1280 x 720 (50p Hz)

      1280 x 720 (60p Hz)

      1280 x 800 (60p Hz)

      1280 x 960 (60p Hz)

      1280 x 1024 (60p Hz)

      1280 x 1024 (75p Hz)

      1440 x 480 (60p Hz)

      1440 x 576 (50p Hz)

      1440 x 900 (60p Hz)

      1680 x 1050 (60p Hz)

      1920 x 1080 (60p Hz)

      1920 x 1080 (50i Hz)

      1920 x 1080 (60i Hz)

      1920 x 1080 (50p Hz)

       

      Power Management Support

      Active Off Mode: Supported

       

      Raw EDID:

      00 FF FF FF FF FF FF 00 04 69 D2 23 2C 57 02 00

      04 1C 01 03 80 33 1D 78 2A D9 45 A2 55 4D A0 27

      12 50 54 B7 EF 00 D1 C0 81 40 81 80 95 00 B3 00

      71 4F 81 C0 81 00 02 3A 80 18 71 38 2D 40 58 2C

      45 00 FD 1E 11 00 00 1E 00 00 00 FF 00 4A 31 4C

      4D 54 46 31 35 33 33 38 38 0A 00 00 00 FD 00 32

      4B 18 53 11 00 0A 20 20 20 20 20 20 00 00 00 FC

      00 41 53 55 53 20 56 53 32 33 39 0A 20 20 01 4D

       

       

      02 03 22 71 4F 01 02 03 11 12 13 04 14 05 0E 0F

      1D 1E 1F 10 23 09 17 07 83 01 00 00 65 03 0C 00

      10 00 8C 0A D0 8A 20 E0 2D 10 10 3E 96 00 FD 1E

      11 00 00 18 01 1D 00 72 51 D0 1E 20 6E 28 55 00

      FD 1E 11 00 00 1E 01 1D 00 BC 52 D0 1E 20 B8 28

      55 40 FD 1E 11 00 00 1E 8C 0A D0 90 20 40 31 20

      0C 40 55 00 FD 1E 11 00 00 18 00 00 00 00 00 00

      00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 E9

       

      * Digital Television2 *

       

      Display Type: Digital

      Serial Number: J1LMTF153328

      DDC2 Protocol: Supported

      Gamma: 2.2

      Connector Type: DisplayPort

      Device Type: Digital Television

       

      Maximum Image Size

      Horizontal Size: 20.08 inches

      Vertical Size: 11.42 inches

       

      Supported Modes

      640 x 480 (60p Hz)

      640 x 480 (67p Hz)

      640 x 480 (75p Hz)

      720 x 400 (70p Hz)

      720 x 480 (60p Hz)

      720 x 576 (50p Hz)

      800 x 600 (56p Hz)

      800 x 600 (60p Hz)

      800 x 600 (72p Hz)

      800 x 600 (75p Hz)

      832 x 624 (75p Hz)

      1024 x 768 (75p Hz)

      1024 x 768 (60p Hz)

      1024 x 768 (70p Hz)

      1152 x 864 (75p Hz)

      1280 x 720 (50p Hz)

      1280 x 720 (60p Hz)

      1280 x 800 (60p Hz)

      1280 x 960 (60p Hz)

      1280 x 1024 (60p Hz)

      1280 x 1024 (75p Hz)

      1440 x 480 (60p Hz)

      1440 x 576 (50p Hz)

      1440 x 900 (60p Hz)

      1680 x 1050 (60p Hz)

      1920 x 1080 (60p Hz)

      1920 x 1080 (50i Hz)

      1920 x 1080 (60i Hz)

      1920 x 1080 (50p Hz)

       

      Power Management Support

      Active Off Mode: Supported

       

      Raw EDID:

      00 FF FF FF FF FF FF 00 04 69 D2 23 F0 56 02 00

      04 1C 01 03 80 33 1D 78 2A D9 45 A2 55 4D A0 27

      12 50 54 B7 EF 00 D1 C0 81 40 81 80 95 00 B3 00

      71 4F 81 C0 81 00 02 3A 80 18 71 38 2D 40 58 2C

      45 00 FD 1E 11 00 00 1E 00 00 00 FF 00 4A 31 4C

      4D 54 46 31 35 33 33 32 38 0A 00 00 00 FD 00 32

      4B 18 53 11 00 0A 20 20 20 20 20 20 00 00 00 FC

      00 41 53 55 53 20 56 53 32 33 39 0A 20 20 01 90

       

       

      02 03 22 71 4F 01 02 03 11 12 13 04 14 05 0E 0F

      1D 1E 1F 10 23 09 17 07 83 01 00 00 65 03 0C 00

      10 00 8C 0A D0 8A 20 E0 2D 10 10 3E 96 00 FD 1E

      11 00 00 18 01 1D 00 72 51 D0 1E 20 6E 28 55 00

      FD 1E 11 00 00 1E 01 1D 00 BC 52 D0 1E 20 B8 28

      55 40 FD 1E 11 00 00 1E 8C 0A D0 90 20 40 31 20

      0C 40 55 00 FD 1E 11 00 00 18 00 00 00 00 00 00

      00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 E9

       

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