3 Replies Latest reply on Apr 9, 2018 2:20 PM by Intel Corporation

intel core i5 7500 and gtx 1050 ti upgrade monitor wont work

Ahylayle Apr 3, 2018 9:00 PM

So my pc had a Pentium g4400 and a 1050 ti and I recently bought an i5 7500 and when i connect it to my monitor ( monitor has VGA and pc has HDMI and I use an adapter) it doesn't show anything when i use my i5 but when i use my Pentium it works. Also, I played far cry 5 on my Pentium lowest settings and got 20 fps. I tried it with my i5 and in the loading screen I had 10 fps and in-game i had 5.. I honestly don't know

Full PC specs

Currently

Intel Pentium g4400 2 cored

Geforce GTX 1050ti

Motherboard is H110M PRO-D MSI

500 watt coolermasters psu

i want to 7upgrade to an i5 7500

1. Re: intel core i5 7500 and gtx 1050 ti upgrade monitor wont work

Ahylayle Apr 3, 2018 9:02 PM (in response to Ahylayle)

also when i use my i5, my pc will only show a display on my tv using a hdmi cable and wont on my monitor
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2. Re: intel core i5 7500 and gtx 1050 ti upgrade monitor wont work

Apr 4, 2018 1:27 PM (in response to Ahylayle)

This message was posted on behalf of Intel Corporation

Hello Ahylayle,

Thank you for joining the Intel Community Support.

7th Generation Intel® Processors do not have native support for VGA , so you will not get any display using the configuration mentioned before.

Regarding the low frame rate issues, you may need to update your graphics card driver to get better performance. I would like to gather basic information about your system.

Please scan your system using the Intel® System Support Utility. Follow the steps below:

1.Download the Intel® System Support Utility and save the application to your system here.
2.Open the application and click Scan to see system and device information. The Intel® System Support Utility defaults to the Summary View on the output screen following the scan. Click the menu where it says summary to change to Detailed View.
3.To save your scan, click Next and click Save. You can save the file to any accessible location on your computer.
4. Attach the report to this thread.

Wanner G.
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3. Re: intel core i5 7500 and gtx 1050 ti upgrade monitor wont work

Apr 9, 2018 2:20 PM (in response to Intel Corporation)

This message was posted on behalf of Intel Corporation

Hello Ahylayle,

I hope you found the information useful. Please let me know if you need any further assistance.

Wanner G.
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