Intel® Optane™ Solid State Drives
Support for Issues Related to Solid State Drives based on Intel® Optane™ technology, Intel® MAS and Firmware Update Tool
431 Discussions

SSD Toolbox 3.5.2 failed to get Intel M.2 600p NVME SMART status

LWitc
Novice
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I installed SSD Toolbox on Windows 8.1 x64 and it does not recognize that SMART is enabled on the 600p

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9 Replies
idata
Employee
909 Views

Hello Lambdadelta,

 

 

Thanks for posting in our communities.

 

 

We are aware that Intel® SSD Toolbox can't detect the SMART attributes for Intel® SSD 600p Series. This behavior has already been shared with our business unit.

 

 

As a workaround, some users have reported that https://crystalmark.info/en/download/# CrystalDiskInfo CrystalDiskInfo* can detect SMART attributes on SSD that use Windows* inbox NVMe drivers such as the Intel® SSD 600p.

 

 

NOTE: Links to third party sites are being offered for your convenience and should not be viewed as an endorsement by Intel of the content, products, or services offered there.

 

 

Best regards,

 

Eugenio F.
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LWitc
Novice
909 Views

Hello Eugenio, thanks for the answer

I know about CrystalDiskInfo, unfortunately, it also doesn't detect this SSD. It just doesn't appear among the list of drives there

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idata
Employee
909 Views

Hello Lambdadelta,

 

 

The latest firmware version for Intel® SSD 600p Series is https://www.intel.com/content/www/us/en/support/articles/000017245/memory-and-storage.html 121C. Please update the firmware on this drive using either Intel® SSD Toolbox or https://downloadcenter.intel.com/download/26491?v=t Intel® SSD Firmware Update Tool and let us know how it goes.

 

 

Best regards,

 

Eugenio F.
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LWitc
Novice
909 Views

I'm afraid to upgrade firmware to 121C due to this thread where people mention that it will drastically reduce write speed. Maybe they are wrong but I don't want to risk.

https://communities.intel.com/thread/115001 https://communities.intel.com/thread/115001

I found modified Intel NVMe driver, based on 4.0.0.1007 version, but with 600P Series added to .inf file. I installed it in the device manager and everything works fine so far. SSD Toolkit now displays SMART information properly as well as CrystalDiskInfo.

I will post a link to the driver in the next message, maybe someone who will read this thread will need it. You can remove the next message if posting it is against the forum rules

MKinc
Beginner
909 Views

(windows 10) Updated to firmware:

.. and SMART status is showing well.

But I can't use MANUAL TRIM, AKA Intel SSD Optimizer (options are grayed out) :

"Intel SSD Optimizer" was the main reason why I bought several INTEL's SSDs (mistake?), Because I was going to use it on Windows 7, which does not contain Manual TRIM as Windows 10 (AKA OPTIMIZE DRIVE).

So I was using it flawlessly for year with Linux with periodical TRIM https://wiki.archlinux.org/index.php/Solid_State_Drive/NVMe# Discards (! not 'discard' !) by periodicaly issueing " fstrim -v / " command.

Yesterday I installed Windows 10 (for fun) and was surprised THIS STIL NOT WORKING !?!

My Good! This is Intel SSD and Intel toolbox. Who is supposed to make it work? Samsung? Kingston?

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idata
Employee
909 Views

Hello MarcusKincaid,

Thanks for posting in our communities. We understand that you would like to run Intel® SSD Optimizer on your Intel SSD 600p Series.

This NVMe* based drive uses the Microsoft* NVMe driver, which is not supported by Intel SSD Optimizer. You can check the full requirements for the tool here:

- https://www.intel.com/content/www/us/en/support/articles/000006425/memory-and-storage.html Optimize Your Intel® SSD Performance with Intel® SSD Toolbox

Please notice that both Windows 7* and Windows 10* have TRIM command enabled by default and will run TRIM on your Intel SSD 600p Series periodically (usually once a week). To learn more about TRIM and how to confirm if it is enabled on your system, please refer to the following article:

- https://www.intel.com/content/www/us/en/support/articles/000006462/memory-and-storage.html Learn about the Advantages of TRIM and How to Use It with Your Intel® SSD

Best regards,

 

Eugenio F.
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MKinc
Beginner
909 Views

Thank You for quick answering.

" To learn more about TRIM and how to confirm if it is enabled on your system, please refer to the following --- "

TY, I know everything about that on Windows, Linux and FreeBSD including how to do that on LUKS or GELI+ZFS ;

Only one who doesn't know that, is, You guess, Intel ! (No hard feelings)

" Please notice that both Windows 7* and Windows 10* have TRIM command enabled by default and will run TRIM on your Intel SSD 600p Series periodically (usually once a week). "

Problem (FOR ME) is that I have multiboot computers.

Windows 7, or any of other OS is never constantly running 24/7, nor are computers turned ON per 24h (I turned them off at night).

Windows 7 is, unfortunately, still Alfa&Omega for gaming, so I have some fun at Win 7, then I reboot to other OS to do sensitive and serious job.

So, if I copy-paste-delete some 20-30+ GB in Win 7, I woud like to TRIM it immediately, and then reboot. I don't have time to wait Win 7 realize "oh, now would be nice time to TRIM SSD." Beside, Win 7 NEVER displays any info about that action.

Now, I notice today, in driver properties under Windows, exactly what You say :

" This NVMe* based drive uses the Microsoft* NVMe driver, which is not supported by Intel SSD Optimizer"

SO, can You please explain why is that?

I mean, wouldn't be logical that ( as in tonz of other hardware under Windows) that Windows set INITIALY, during installation procedure, their own driver, and, later, when system is up and running, the owner goes to INTEL web pages, then downloads LATEST nvme driver for his device, and then, under windows, update/install that driver??

Question: Is there existing NVME driver made by INTEL for model 600p?

If so, how can I get it ?

(if not... Well, life goes on ... )

Thank You

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idata
Employee
909 Views

Hello MarcusKincaid,

 

 

Thanks for your reply.

 

 

Currently, there are no Intel NVMe dedicated drivers for Intel SSD 600p Series. These series uses the operating system embedded NVMe drivers.

 

 

Best regards,

 

Eugenio F.
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