This message was posted on behalf of Intel Corporation
Thank you for contacting our support community. We understand your situation regarding the Intel® SSD 760p Series.
In order to better understand your situation Could you please confirm if your BIOS is set to AHCI mode? Is the M.2 mapped to PCIe NVMe* SSD?
We recommend you to contact the computer manufacturer in order to check the information on your BIOS.
We look forward to hearing back from you.