3 Replies Latest reply on Apr 2, 2018 3:40 PM by Intel Corporation

    Software serial number

    Joyceliu

      HI experts,

       

      I want to config my Intel Optane SSD DC P4800X Series & Intel Optane SSD 900P as NVMe, but it need software serial number during installation. The reseller doesn't have it and asked us to contact manufacture.  Hence I am here.  could you please let me know where or how could I get it?

       

      Thanks,

      Joyce

        • 1. Re: Software serial number
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hi Joyceliu,

          Thank you for contacting our support community. We understand your situation regarding the Intel® Optane™ SSD DC P4800X Series and the Intel® Optane™ SSD 900P Series. 

          In order for us to better investigate your question, could you please provide the following information: 

          -Could you please let us know what software are you using? 
          -Can you provide screenshots of the software asking for the serial number? 

          We look forward to hearing back from you.

          Regards,
          Junior M.

          • 2. Re: Software serial number
            Joyceliu

            Hi Junior,

             

            I sent the information you needed via email. Still want to share here:

             

            1, System: I am using CentOS 7.4. is it what you want?

            2,  I attached a JPEG file for you.

             

            this is for Intel Optane SSD DC P4800X.

             

            Looking forward to getting back from you!

             

            thanks,

            Joyce

            • 3. Re: Software serial number
              Intel Corporation
              This message was posted on behalf of Intel Corporation

              Hi Joyceliu,

              Thanks for the reply.  

              We have noticed that you have an internal case created. 

              Please feel free to post any suggestions or the solution for your issue. 

              Regards, 
              Junior M.