This message was posted on behalf of Intel Corporation
Thanks for reaching out to us.
Kindly provide the below information so that we can help you.
1. Are you a new user to the devcloud or colfax?
2. Did you receive the welcome mail after registration? If you do, what is the Node name mentioned. Is it c009 or c001?
3. Were you able to access the devcloud or colfax before?
4. Please provide the error screenshot
Ravi Keron N
In general when you get the "Permission denied (publickey,gssapi-keyex,gssapi-with-mic)" message, it means that private key or private key's password is wrong.
You can attempt to fix the password issue and see if it works.
Meanwhile, we are sending you credentials to your new account. Please save the credentials and keys.
AI DevCloud team