No success downloading via the Dell site. The driver download section for my computer showed a January 5, 2017 update for the HD 4000 Series Graphics Driver, however when I tried to install it I got this message:
I then went to the Intel support site, allowed my computer to be searched for the "right" driver and tried that process, and got this as a result:
Still looking for answers!
Because you are getting an error, you should contact your computer manufacturer to get the latest driver.
-Dell's Support Website.
You can still install the generic Intel® Graphics Driver but you risk losing functionality or causing other technical issues.
Follow the steps below if you wish to install the generic driver.
1 - Unzip the file to a designated location or folder.
2 - Right-click Windows Start icon and open Device Manager.
3 - Click Yes when prompted for permission from User Account Control.
4 - Expand the Display adapters section.
5 - Right-click the Intel® graphics entry and select Update Driver Software.
6 - Click "Browse my computer for driver software".
7 - Click "Let me pick from a list of device drivers on my computer".
8 - Click "Have Disk".
9 - Click "Browse".
10 - Access the designated location or folder, and access a folder called "Graphics".
11 - Select the file called "igdlh64" or "igdlh".
12 - Click Open, then click OK, and finally click Next. Drivers are now being installed.
13 - Reboot your computer
I am writing to follow up on your inquiry. Did you get additional information about the driver installation issue?
Please let me know if you need any further help.
I am glad to hear that the steps you took solved the issues you were having.
If they start happening again, please do not hesitate to contact us so that we can provide further help.