3 Replies Latest reply on Apr 3, 2018 9:41 AM by Intel Corporation

    h310 unknown error while install chipset

    bakanutto

      i bought  46pcs of gigabyte h310 ds2 from thailand 's commart expo last week with 46 of i5 8400 to upgrade my icafe

       

      (I upgrade from I3 6100 with asrock h110 dvs)


      everything fine but when I start to install inf driver it show me unknown error at the end.

       

      in gigabyte website still no have infomation about this board
      dvd that come with this board still have same version

       

      How to fix this error ? or I  need to when more month for new driver

       

       

      thank you

       

       

       

       

       

      [1074:1600][2018-03-27T18:42:04]i001: Burn v3.10.0.1519, Windows v10.0 (Build 16299: Service Pack 0), path: C:\Users\Administrator\AppData\Local\Temp\Rar$EXa0.788\chipset-10.1.1.45\SetupChipset.exe, cmdline: ''

      [1074:1600][2018-03-27T18:42:04]i000: Initializing string variable 'CHIPSET_PRODUCT_VERSION' to value '10.1.1.45'

      [1074:1600][2018-03-27T18:42:04]i000: Initializing string variable 'INSTALLER_BUILD_VERSION' to value '3.1'

      [1074:1600][2018-03-27T18:42:04]i000: Initializing string variable 'IIF_ExtractionMapping_SetupChipsetx86.msi' to value ';NullDrivers.cab;NOT VersionNT64'

      [1074:1600][2018-03-27T18:42:04]i000: Initializing string variable 'IIF_ExtractionMapping_SetupChipsetx64.msi' to value ';NullDrivers.cab;VersionNT64'

      [1074:1600][2018-03-27T18:42:04]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\Administrator\AppData\Local\Temp\Intel\Logs\Chipset_20180327184204.log'

      [1074:1600][2018-03-27T18:42:04]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Administrator\AppData\Local\Temp\Rar$EXa0.788\chipset-10.1.1.45\SetupChipset.exe'

      [1074:1600][2018-03-27T18:42:04]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\Administrator\AppData\Local\Temp\Rar$EXa0.788\chipset-10.1.1.45\'

      [1074:1600][2018-03-27T18:42:04]i052: Condition 'VersionNT >= v6.1 OR (VersionNT = v6.0 AND NTProductType = 3)' evaluates to true.

      [1074:1600][2018-03-27T18:42:04]i000: Setting string variable 'WixBundleName' to value 'Intel(R) Chipset Device Software'

      [1074:1600][2018-03-27T18:42:04]i000: Loading managed bootstrapper application.

      [1074:1600][2018-03-27T18:42:04]i000: Creating BA thread to run asynchronously.

      [1074:0020][2018-03-27T18:42:04]i000: ** MBA ** Command line:

      [1074:0020][2018-03-27T18:42:04]i000: Setting string variable 'WixBundleName' to value 'Intel(R) Chipset Device Software'

      [1074:0020][2018-03-27T18:42:04]i000: ** MBA ** Calling Engine.Detect()

      [1074:1600][2018-03-27T18:42:04]i100: Detect begin, 3 packages

      [1074:1600][2018-03-27T18:42:04]i000: Setting string variable 'DotNet35' to value '1'

      [1074:1600][2018-03-27T18:42:04]i000: Setting string variable 'DotNet40Client' to value '1'

      [1074:1600][2018-03-27T18:42:04]i000: Setting string variable 'DotNet40Full' to value '1'

      [1074:1600][2018-03-27T18:42:04]i000: Setting string variable 'DotNet45' to value '461308'

      [1074:1600][2018-03-27T18:42:04]i102: Detected related bundle: {49bc1e38-39b4-4728-9e75-cbe67ba9a329}, type: Upgrade, scope: PerMachine, version: 10.1.1.42, operation: MajorUpgrade

      [1074:1600][2018-03-27T18:42:04]i000: ** MBA ** Related bundle detected: BundleTag: '' ProductCode: '{49bc1e38-39b4-4728-9e75-cbe67ba9a329}' Version: '10.1.1.42' PerMachine: 'True' RelationType: 'Upgrade' Operation: 'MajorUpgrade' Result: 'None'

      [1074:1600][2018-03-27T18:42:04]i052: Condition 'DotNet35 OR DotNet40Client OR DotNet40Full OR (DotNet45 >= 378389)' evaluates to true.

      [1074:1600][2018-03-27T18:42:04]i103: Detected related package: {36A16AC6-68D4-44C3-B224-608601D6B353}, scope: PerMachine, version: 10.1.1.42, language: 0 operation: MajorUpgrade

      [1074:1600][2018-03-27T18:42:04]i103: Detected related package: {36A16AC6-68D4-44C3-B224-608601D6B353}, scope: PerMachine, version: 10.1.1.42, language: 0 operation: MajorUpgrade

      [1074:1600][2018-03-27T18:42:04]i101: Detected package: DotNet45, state: Present, cached: None

      [1074:1600][2018-03-27T18:42:04]i101: Detected package: SetupChipsetx86.msi, state: Absent, cached: None

      [1074:1600][2018-03-27T18:42:04]i104: Detected package: SetupChipsetx86.msi, feature: NullDriverFeature, state: Absent

      [1074:1600][2018-03-27T18:42:04]i104: Detected package: SetupChipsetx86.msi, feature: PackageVersionFeature, state: Absent

      [1074:1600][2018-03-27T18:42:04]i104: Detected package: SetupChipsetx86.msi, feature: LicenseAgreementFeature, state: Absent

      [1074:1600][2018-03-27T18:42:04]i101: Detected package: SetupChipsetx64.msi, state: Absent, cached: None

      [1074:1600][2018-03-27T18:42:04]i104: Detected package: SetupChipsetx64.msi, feature: NullDriverFeature, state: Absent

      [1074:1600][2018-03-27T18:42:04]i104: Detected package: SetupChipsetx64.msi, feature: PackageVersionFeature, state: Absent

      [1074:1600][2018-03-27T18:42:04]i104: Detected package: SetupChipsetx64.msi, feature: LicenseAgreementFeature, state: Absent

      [1074:1600][2018-03-27T18:42:04]i199: Detect complete, result: 0x0

      [1074:1600][2018-03-27T18:42:07]i200: Plan begin, 3 packages, action: Install

      [1074:1600][2018-03-27T18:42:07]w321: Skipping dependency registration on package with no dependency providers: DotNet45

      [1074:1600][2018-03-27T18:42:07]i052: Condition 'NOT VersionNT64' evaluates to false.

      [1074:1600][2018-03-27T18:42:07]i204: Plan 3 msi features for package: SetupChipsetx86.msi

      [1074:1600][2018-03-27T18:42:07]i203: Planned feature: NullDriverFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None

      [1074:1600][2018-03-27T18:42:07]i203: Planned feature: PackageVersionFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None

      [1074:1600][2018-03-27T18:42:07]i203: Planned feature: LicenseAgreementFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None

      [1074:1600][2018-03-27T18:42:07]i052: Condition 'VersionNT64' evaluates to true.

      [1074:1600][2018-03-27T18:42:07]i204: Plan 3 msi features for package: SetupChipsetx64.msi

      [1074:1600][2018-03-27T18:42:07]i203: Planned feature: NullDriverFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None

      [1074:1600][2018-03-27T18:42:07]i203: Planned feature: PackageVersionFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None

      [1074:1600][2018-03-27T18:42:07]i203: Planned feature: LicenseAgreementFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None

      [1074:1600][2018-03-27T18:42:07]i000: Setting string variable 'WixBundleRollbackLog_SetupChipsetx64.msi' to value 'C:\Users\Administrator\AppData\Local\Temp\Intel\Logs\Chipset_20180327184204_000_SetupChipsetx64.msi_rollback.log'

      [1074:1600][2018-03-27T18:42:07]i000: Setting string variable 'WixBundleLog_SetupChipsetx64.msi' to value 'C:\Users\Administrator\AppData\Local\Temp\Intel\Logs\Chipset_20180327184204_000_SetupChipsetx64.msi.log'

      [1074:1600][2018-03-27T18:42:07]i201: Planned package: DotNet45, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None

      [1074:1600][2018-03-27T18:42:07]i201: Planned package: SetupChipsetx86.msi, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

      [1074:1600][2018-03-27T18:42:07]i201: Planned package: SetupChipsetx64.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register

      [1074:1600][2018-03-27T18:42:07]i207: Planned related bundle: {49bc1e38-39b4-4728-9e75-cbe67ba9a329}, type: Upgrade, default requested: Absent, ba requested: Absent, execute: Uninstall, rollback: Install, dependency: None

      [1074:1600][2018-03-27T18:42:07]i299: Plan complete, result: 0x0

      [1074:0020][2018-03-27T18:42:07]i000: Setting string variable 'IIF_MSI_SWITCHES' to value ''

      [1074:0020][2018-03-27T18:42:07]i000: ** MBA ** Getting window handle.

      [1074:0020][2018-03-27T18:42:07]i000: ** MBA ** Calling Engine.Apply(). Window handle: 721224

      [1074:1600][2018-03-27T18:42:07]i300: Apply begin

      [218C:2024][2018-03-27T18:42:07]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{a2167b7c-e567-4ae5-9c88-8e1349a01363}, options: 0x7, disable resume: No

      [218C:2024][2018-03-27T18:42:07]i000: Caching bundle from: 'C:\Users\Administrator\AppData\Local\Temp\{a2167b7c-e567-4ae5-9c88-8e1349a01363}\.be\SetupChipset.exe' to: 'C:\ProgramData\Package Cache\{a2167b7c-e567-4ae5-9c88-8e1349a01363}\SetupChipset.exe'

      [218C:2024][2018-03-27T18:42:07]i320: Registering bundle dependency provider: {a2167b7c-e567-4ae5-9c88-8e1349a01363}, version: 10.1.1.45

      [218C:2024][2018-03-27T18:42:07]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{a2167b7c-e567-4ae5-9c88-8e1349a01363}, resume: Active, restart initiated: No, disable resume: No

      [218C:1C18][2018-03-27T18:42:07]i305: Verified acquired payload: SetupChipsetx64.msi at path: C:\ProgramData\Package Cache\.unverified\SetupChipsetx64.msi, moving to: C:\ProgramData\Package Cache\{06D1C401-447A-4182-B861-37F86A1ECF48}v10.1.1.45\SetupChipsetx64.msi.

      [218C:1C18][2018-03-27T18:42:07]i305: Verified acquired payload: cab4FADBDD6DC6637E75E196F741A3F14D1 at path: C:\ProgramData\Package Cache\.unverified\cab4FADBDD6DC6637E75E196F741A3F14D1, moving to: C:\ProgramData\Package Cache\{06D1C401-447A-4182-B861-37F86A1ECF48}v10.1.1.45\media1.cab.

      [218C:2024][2018-03-27T18:42:07]i323: Registering package dependency provider: {06D1C401-447A-4182-B861-37F86A1ECF48}, version: 10.1.1.45, package: SetupChipsetx64.msi

      [218C:2024][2018-03-27T18:42:07]i301: Applying execute package: SetupChipsetx64.msi, action: Install, path: C:\ProgramData\Package Cache\{06D1C401-447A-4182-B861-37F86A1ECF48}v10.1.1.45\SetupChipsetx64.msi, arguments: ' MSIFASTINSTALL="7" IIF_MSI_SWITCHES="" ARPSYSTEMCOMPONENT="1"'

      [218C:2024][2018-03-27T18:42:45]e000: Error 0x80070643: Failed to install MSI package.

      [218C:2024][2018-03-27T18:42:45]e000: Error 0x80070643: Failed to execute MSI package.

      [1074:1600][2018-03-27T18:42:45]e000: Error 0x80070643: Failed to configure per-machine MSI package.

      [1074:1600][2018-03-27T18:42:45]i319: Applied execute package: SetupChipsetx64.msi, result: 0x80070643, restart: None

      [1074:1600][2018-03-27T18:42:45]e000: Error 0x80070643: Failed to execute MSI package.

      [218C:2024][2018-03-27T18:42:45]i318: Skipped rollback of package: SetupChipsetx64.msi, action: Uninstall, already: Absent

      [1074:1600][2018-03-27T18:42:45]i319: Applied rollback package: SetupChipsetx64.msi, result: 0x0, restart: None

      [218C:2024][2018-03-27T18:42:45]i329: Removed package dependency provider: {06D1C401-447A-4182-B861-37F86A1ECF48}, package: SetupChipsetx64.msi

      [218C:2024][2018-03-27T18:42:45]i351: Removing cached package: SetupChipsetx64.msi, from path: C:\ProgramData\Package Cache\{06D1C401-447A-4182-B861-37F86A1ECF48}v10.1.1.45\

      [218C:2024][2018-03-27T18:42:45]i329: Removed package dependency provider: {C46BD3A9-AC79-4EE8-808A-1AB008EAF166}, package: SetupChipsetx86.msi

      [218C:2024][2018-03-27T18:42:45]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{a2167b7c-e567-4ae5-9c88-8e1349a01363}, resume: None, restart: None, disable resume: No

      [218C:2024][2018-03-27T18:42:45]i330: Removed bundle dependency provider: {a2167b7c-e567-4ae5-9c88-8e1349a01363}

      [218C:2024][2018-03-27T18:42:45]i352: Removing cached bundle: {a2167b7c-e567-4ae5-9c88-8e1349a01363}, from path: C:\ProgramData\Package Cache\{a2167b7c-e567-4ae5-9c88-8e1349a01363}\

      [218C:2024][2018-03-27T18:42:45]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{a2167b7c-e567-4ae5-9c88-8e1349a01363}, resume: None, restart initiated: No, disable resume: No

      [1074:1600][2018-03-27T18:42:45]i000: ** MBA ** Apply complete. Status: '-2147023293' Restart: 'None' Result: 'None'

      [1074:1600][2018-03-27T18:42:45]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart:  No

      [1074:0020][2018-03-27T18:42:45]e000: ** MBA ** Unknown error.

        • 1. Re: h310 unknown error while install chipset
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hello bakanutto,
           
          Thank you for contacting us regarding the issue that you are facing when installing our  Intel® Chipset Device Software (INF Update Utility) It will be more than a pleasure to assist you with this.
          Basically the error is caused by a conflict between your OS and the name of the hardware on device manager.
          In order to install it, please go ahead and update the information of your chipset through the following download: https://downloadcenter.intel.com/download/20775/Intel-Chipset-Device-Software-INF-Update-Utility-?product=46644
          Please download our Intel® Chipset Device Software (setupchipset.exe) and the save it on your desktop.
          Once that is there:
          Press the Windows key + R
          Type CMD in there, to open up the command prompt.
          Type cd desktop (For this step please save the setupchipset.exe on the desktop).
          After that enter: setupchipset.exe -overall.
          Reboot the machine.
          Please let us know the outcome
          I hope this helps.
          Best Regards,
          Diego S.
           

          • 2. Re: h310 unknown error while install chipset
            bakanutto

            still show unknown error

             

             

             

             

            [06F8:0544][2018-03-28T18:56:28]i001: Burn v3.10.0.1519, Windows v10.0 (Build 16299: Service Pack 0), path: C:\Users\Administrator\Desktop\SetupChipset.exe, cmdline: '-burn.unelevated BurnPipe.{280CF986-E193-4C13-8171-CC17E89DEA6E} {9B6E885D-36CC-490E-AB76-76E71B59ED50} 7476 -overall'

            [06F8:0544][2018-03-28T18:56:28]i000: Initializing string variable 'CHIPSET_PRODUCT_VERSION' to value '10.1.1.42'

            [06F8:0544][2018-03-28T18:56:28]i000: Initializing string variable 'INSTALLER_BUILD_VERSION' to value '3.1'

            [06F8:0544][2018-03-28T18:56:28]i000: Initializing string variable 'IIF_ExtractionMapping_SetupChipsetx86.msi' to value ';NullDrivers.cab;NOT VersionNT64'

            [06F8:0544][2018-03-28T18:56:28]i000: Initializing string variable 'IIF_ExtractionMapping_SetupChipsetx64.msi' to value ';NullDrivers.cab;VersionNT64'

            [06F8:0544][2018-03-28T18:56:28]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\Administrator\AppData\Local\Temp\Intel\Logs\Chipset_20180328185628.log'

            [06F8:0544][2018-03-28T18:56:28]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Administrator\Desktop\SetupChipset.exe'

            [06F8:0544][2018-03-28T18:56:28]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\Administrator\Desktop\'

            [06F8:0544][2018-03-28T18:56:28]i052: Condition 'VersionNT >= v6.1 OR (VersionNT = v6.0 AND NTProductType = 3)' evaluates to true.

            [06F8:0544][2018-03-28T18:56:28]i000: Loading managed bootstrapper application.

            [06F8:0544][2018-03-28T18:56:28]i000: Creating BA thread to run asynchronously.

            [06F8:1594][2018-03-28T18:56:28]i000: ** MBA ** Command line:-overall

            [06F8:1594][2018-03-28T18:56:28]i000: Setting string variable 'WixBundleName' to value 'Intel(R) Chipset Device Software'

            [06F8:1594][2018-03-28T18:56:28]i000: ** MBA ** Calling Engine.Detect()

            [06F8:0544][2018-03-28T18:56:28]i100: Detect begin, 3 packages

            [06F8:0544][2018-03-28T18:56:28]i000: Setting string variable 'DotNet35' to value '1'

            [06F8:0544][2018-03-28T18:56:28]i000: Setting string variable 'DotNet40Client' to value '1'

            [06F8:0544][2018-03-28T18:56:28]i000: Setting string variable 'DotNet40Full' to value '1'

            [06F8:0544][2018-03-28T18:56:28]i000: Setting string variable 'DotNet45' to value '461308'

            [06F8:0544][2018-03-28T18:56:28]i052: Condition 'DotNet35 OR DotNet40Client OR DotNet40Full OR (DotNet45 >= 378389)' evaluates to true.

            [06F8:0544][2018-03-28T18:56:28]i103: Detected related package: {36A16AC6-68D4-44C3-B224-608601D6B353}, scope: PerMachine, version: 10.1.1.42, language: 0 operation: MajorUpgrade

            [06F8:0544][2018-03-28T18:56:28]i101: Detected package: DotNet45, state: Present, cached: None

            [06F8:0544][2018-03-28T18:56:28]i101: Detected package: SetupChipsetx86.msi, state: Absent, cached: None

            [06F8:0544][2018-03-28T18:56:28]i104: Detected package: SetupChipsetx86.msi, feature: NullDriverFeature, state: Absent

            [06F8:0544][2018-03-28T18:56:28]i104: Detected package: SetupChipsetx86.msi, feature: PackageVersionFeature, state: Absent

            [06F8:0544][2018-03-28T18:56:28]i104: Detected package: SetupChipsetx86.msi, feature: LicenseAgreementFeature, state: Absent

            [06F8:0544][2018-03-28T18:56:28]i101: Detected package: SetupChipsetx64.msi, state: Present, cached: Complete

            [06F8:0544][2018-03-28T18:56:28]i104: Detected package: SetupChipsetx64.msi, feature: NullDriverFeature, state: Local

            [06F8:0544][2018-03-28T18:56:28]i104: Detected package: SetupChipsetx64.msi, feature: PackageVersionFeature, state: Local

            [06F8:0544][2018-03-28T18:56:28]i104: Detected package: SetupChipsetx64.msi, feature: LicenseAgreementFeature, state: Local

            [06F8:0544][2018-03-28T18:56:28]i199: Detect complete, result: 0x0

            [06F8:0544][2018-03-28T18:56:32]i200: Plan begin, 3 packages, action: Install

            [06F8:0544][2018-03-28T18:56:32]w321: Skipping dependency registration on package with no dependency providers: DotNet45

            [06F8:0544][2018-03-28T18:56:32]i052: Condition 'NOT VersionNT64' evaluates to false.

            [06F8:0544][2018-03-28T18:56:32]i204: Plan 3 msi features for package: SetupChipsetx86.msi

            [06F8:0544][2018-03-28T18:56:32]i203: Planned feature: NullDriverFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None

            [06F8:0544][2018-03-28T18:56:32]i203: Planned feature: PackageVersionFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None

            [06F8:0544][2018-03-28T18:56:32]i203: Planned feature: LicenseAgreementFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None

            [06F8:0544][2018-03-28T18:56:32]i052: Condition 'VersionNT64' evaluates to true.

            [06F8:0544][2018-03-28T18:56:32]i000: ** MBA ** SetupChipsetx64.msi: Converting 'Install' to 'Repair'.

            [06F8:0544][2018-03-28T18:56:32]i204: Plan 3 msi features for package: SetupChipsetx64.msi

            [06F8:0544][2018-03-28T18:56:32]i203: Planned feature: NullDriverFeature, state: Local, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None

            [06F8:0544][2018-03-28T18:56:32]i203: Planned feature: PackageVersionFeature, state: Local, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None

            [06F8:0544][2018-03-28T18:56:32]i203: Planned feature: LicenseAgreementFeature, state: Local, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None

            [06F8:0544][2018-03-28T18:56:32]i000: Setting string variable 'WixBundleLog_SetupChipsetx64.msi' to value 'C:\Users\Administrator\AppData\Local\Temp\Intel\Logs\Chipset_20180328185628_000_SetupChipsetx64.msi.log'

            [06F8:0544][2018-03-28T18:56:32]i201: Planned package: DotNet45, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None

            [06F8:0544][2018-03-28T18:56:32]i201: Planned package: SetupChipsetx86.msi, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

            [06F8:0544][2018-03-28T18:56:32]i201: Planned package: SetupChipsetx64.msi, state: Present, default requested: Present, ba requested: Repair, execute: Repair, rollback: None, cache: No, uncache: No, dependency: Register

            [06F8:0544][2018-03-28T18:56:32]i299: Plan complete, result: 0x0

            [06F8:1594][2018-03-28T18:56:32]i000: Setting string variable 'IIF_MSI_SWITCHES' to value 'overall'

            [06F8:1594][2018-03-28T18:56:32]i000: ** MBA ** Getting window handle.

            [06F8:1594][2018-03-28T18:56:32]i000: ** MBA ** Calling Engine.Apply(). Window handle: 66844

            [06F8:0544][2018-03-28T18:56:32]i300: Apply begin

            [1D34:1ABC][2018-03-28T18:56:32]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{49bc1e38-39b4-4728-9e75-cbe67ba9a329}, resume: Active, restart initiated: No, disable resume: No

            [1D34:212C][2018-03-28T18:56:32]i304: Verified existing payload: SetupChipsetx64.msi at path: C:\ProgramData\Package Cache\{36A16AC6-68D4-44C3-B224-608601D6B353}v10.1.1.42\SetupChipsetx64.msi.

            [1D34:212C][2018-03-28T18:56:32]i304: Verified existing payload: cab4FADBDD6DC6637E75E196F741A3F14D1 at path: C:\ProgramData\Package Cache\{36A16AC6-68D4-44C3-B224-608601D6B353}v10.1.1.42\media1.cab.

            [1D34:1ABC][2018-03-28T18:56:32]i323: Registering package dependency provider: {36A16AC6-68D4-44C3-B224-608601D6B353}, version: 10.1.1.42, package: SetupChipsetx64.msi

            [1D34:1ABC][2018-03-28T18:56:32]i301: Applying execute package: SetupChipsetx64.msi, action: Repair, path: C:\ProgramData\Package Cache\{36A16AC6-68D4-44C3-B224-608601D6B353}v10.1.1.42\SetupChipsetx64.msi, arguments: ' MSIFASTINSTALL="7" IIF_MSI_SWITCHES="overall" ARPSYSTEMCOMPONENT="1"'

            [1D34:1ABC][2018-03-28T18:56:42]e000: Error 0x80070643: Failed to run maintanance mode for MSI package.

            [1D34:1ABC][2018-03-28T18:56:42]e000: Error 0x80070643: Failed to execute MSI package.

            [06F8:0544][2018-03-28T18:56:42]e000: Error 0x80070643: Failed to configure per-machine MSI package.

            [06F8:0544][2018-03-28T18:56:42]i319: Applied execute package: SetupChipsetx64.msi, result: 0x80070643, restart: None

            [06F8:0544][2018-03-28T18:56:42]e000: Error 0x80070643: Failed to execute MSI package.

            [1D34:1ABC][2018-03-28T18:56:42]i329: Removed package dependency provider: {36A16AC6-68D4-44C3-B224-608601D6B353}, package: SetupChipsetx64.msi

            [1D34:1ABC][2018-03-28T18:56:42]i329: Removed package dependency provider: {1B02E5E5-D964-4018-9CB0-9836B78BB375}, package: SetupChipsetx86.msi

            [1D34:1ABC][2018-03-28T18:56:42]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{49bc1e38-39b4-4728-9e75-cbe67ba9a329}, resume: ARP, restart: None, disable resume: No

            [1D34:1ABC][2018-03-28T18:56:42]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{49bc1e38-39b4-4728-9e75-cbe67ba9a329}, resume: ARP, restart initiated: No, disable resume: No

            [06F8:0544][2018-03-28T18:56:42]i000: ** MBA ** Apply complete. Status: '-2147023293' Restart: 'None' Result: 'None'

            [06F8:0544][2018-03-28T18:56:42]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart:  No

            [06F8:1594][2018-03-28T18:56:42]e000: ** MBA ** Unknown error.

            • 3. Re: h310 unknown error while install chipset
              Intel Corporation
              This message was posted on behalf of Intel Corporation

              Hello bakanutto,
              Thank you for your response.
              Based on your error codes attached to thread, the unknown error is caused by the chipset driver 10.1.1.45 which is an OEM version customized by your motherboard manufacturer. Our version is the 10.1.1.42 (generic) and it seems that somehow the OEM one is overwriting the files on top our version, causing the unknown error.
              In this specific case scenario we strongly suggest you to wait for a newer release of this driver, or to send the inquiry through the motherboard manufacturer’s webpage in order to get support.
              I hope this helps.
              Best Regards,
              Diego S.