2 Replies Latest reply on Apr 4, 2018 1:17 PM by Intel Corporation

    IPDT test fail

    Ranabegins

      Hello,

       

      I had to replace my hard drive and install a new copy of windows and reinstall all the drivers. Since i have done that my IPDT is failing again and again. The tests that are failing are Prime Number, floating Point & Math. I have updated the drivers to the latest version. Please let me know what can i do here.

      My processor is Intel i7 2630QM.

      Laptop is HP Pavilion Dv6 6121TX.

      I have attached the test results for your reference. Test.jpg

        • 1. Re: IPDT test fail
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hello Ranabegins,

          I understand that your processor is not passing three different tests done. 

          Regarding this, I would like you to start by re-installing the Intel ® Processor Diagnostic Tool completely. By completely I mean first uninstall it by going to the programs under your settings and after it is removed re-download it and re-install it. You can download it from the link below:

          Intel ® Processor Diagnostic Tool

          Once it is installed, please run a new diagnostic/test and then attach the results to the thread so I can review it.


          Regards,
          David V

          • 2. Re: IPDT test fail
            Intel Corporation
            This message was posted on behalf of Intel Corporation

            Hello Ranabegins,

            I am following up with your case and see that we have not heard back from you.

            If you need more assistance do not hesitate to reply.


            Regards,
            David V