1 Reply Latest reply on Mar 24, 2018 11:11 AM by gilles.lussier

    NUC6i7KYB Fan Problem?


      I have had  this unit since shortly after they were released.  Up to now it has worked perfectly.  The Board version is H90766-402  I am on the latest BIOS - KYSKLi70.86A.0051.2018.0110.1800.  OS is Windows 10 Pro.


      SN is BTKY619000RS  Manufactured July, 2016


      Recently the fan has started making a winning noise that I haven't heard before.  I opened the system, and  there was minor dust on the fan blades.  I used a vacuum cleaner close to the fan to spin it up, and remove dust, and also any dust in the air intake passages.  Reassembled, and it is still noisy - almost sounds like bearing failure. 


      Is there a way to get a replacement, and then send this one back?  I would hate to be without it for weeks.