2 Replies Latest reply on Mar 23, 2018 1:37 PM by Intel Corporation

    cant find the right driver

    mymicke

      im looking for the driver of this hardware ID : PCI\VEN_8086&DEV_1603&SUBSYS_1ACD1043&REV_09 , it seems that i needed to install this driver : Intel(R) Dynamic Platform and Thermal Framework Processor Participant but when i did , some error came and no driver were installed.

       

      Can anyone help me out ?

       

      thanks

        • 1. Re: cant find the right driver
          mymicke

          forgot to specify i have an Asus K501LX-DM073H running on 8.1 64 bits !

          • 2. Re: cant find the right driver
            Intel Corporation
            This message was posted on behalf of Intel Corporation

            Hello mymicke,
            Thank you for contacting us about the Intel® Dynamic Platform and Thermal Framework Processor Participant driver, it will be more than a pleasure provide with guidance on this matter.
            In this specific case scenario, the driver that you are looking for will be only available through your OEM, due to the fact that they optimize drivers in order to make our hardware work as an embedded part of their machine (Asus K501LX-DM073H)
            I strongly recommend you to get in touch with ASUS* through:
             https://www.asus.com/support/
            If you contact them, they will help you out with your drivers or BIOS update (if necessary) so in that way your machine will be fully up to date.
            Hope this helps.
            Best Regards,
            Diego S.