5 Replies Latest reply on Apr 7, 2018 12:59 AM by odedc

which resolution i need to work with?

odedc Mar 22, 2018 2:43 PM

I have a dell laptop with 1920/1080p resolution.

I have 4K tv and when i connect the dell to it the resolution change to the tv resolution which is 3000 something on 2000 something (sorry don't remember but 4K resolution)

i work on one screen, not duplicated.

Do i need to leave it that way or should i change it to 1920/1080p?

The main use is for movies and tv-shows and they are mostly in 1080p resolution.

thank you...

1. Re: which resolution i need to work with?

Mar 23, 2018 2:22 PM (in response to odedc)

This message was posted on behalf of Intel Corporation

Hello odedc

Thank you for joining the community.

Could you provide us with your system information? What is the laptop model and TV model?

Are you having any errors with this display configuration? In my opinion, if you are not having error y don’t see the need to change the resolution.

Regards,
Leonardo C.
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2. Re: which resolution i need to work with?

odedc Mar 24, 2018 2:27 AM (in response to Intel Corporation)

it's a DELL inspiron 5570
and the tv is 55' samsung mu9000

i'm not having trouble
just want to view as good as i can..
thanks
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3. Re: which resolution i need to work with?

Mar 26, 2018 12:17 PM (in response to odedc)

This message was posted on behalf of Intel Corporation

Hello odedc

Thank you for your response.

With the tv plugged in on the system could you run the Report for Intel® Graphics Drivers?

https://www.intel.sg/content/www/xa/en/support/articles/000005848/graphics-drivers.html

Please attach re result to the tread.

Regards,
Leonardo C.
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4. Re: which resolution i need to work with?

Apr 3, 2018 4:15 PM (in response to odedc)

This message was posted on behalf of Intel Corporation

Hello odedc

I was checking your case and would like to know if you need further help. If so, please do not hesitate in replying back.

Regards,
Leonardo C.
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5. Re: which resolution i need to work with?

odedc Apr 7, 2018 12:59 AM (in response to Intel Corporation)

thank you so much for asking,
I found out that i should stay with the tv resoulution.
once again, thank you.
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