Thank you for joining the Intel Community Support.
The drivers that you will be installing from the Intel Driver & Support Assistant are generic, so I recommend you install the drivers that you need from Dell's download center. You can also mention the drivers that you need to install to provide further help getting the latest update available from our download center.
I will also get additional information about the message error you are getting. I will keep you informed.
Hello Wanner G. Thanks for the assistance. I don't think I was clear on my original question. I understood the Intel Driver & Support Assistant to be a utility that checks and ensures all necessary drivers are installed and up to date. I also understood that the message telling me I should upgrade to the latest version of this utility meant exactly that. So I was puzzled when the system would not allow me to do that.
Since I don't know what drivers are needed (because I was relying n IDSA to tell me) I would not know what drivers to select from Dell's download center. So I haven't done that yet.
So I guess my questions now are:
1. How do I find out what drivers I need?
2. If it is not the purpose of the Intel Driver & Support Assistant is there any point in having it on my system? Can I delete it?
As you were saying, having the Intel® Driver & Support Assistant installed in your system allows you to access a list of available driver updates. If it is not installed, you may need to look for newer driver updates or additional support on the Intel®'s Download Center or Dell's download center.
Please try the steps below and let me know if you are able to install a newer version of the Intel® Driver & Support Assistant.
-Uninstall Intel DUU or Intel DSA via Control Panel.
-Delete all old log files from C:\ProgramData\Intel\DSA.
-Restart the system.
-Go to Download Center and do a fresh install of IDSA.
1 of 1 people found this helpful
Please uninstall the Intel® Driver & Support Assistant listed in the Control Panel list and follow the steps mentioned before to install a newer version of the tool.