4 Replies Latest reply on Apr 4, 2018 2:08 PM by Intel Corporation

    xtu shows gpu temperature

    atb6785

        XTU shows 0 for voltage, processor graphics frequency, graphics TDP and processor graphics media. All other CPU and MEM values seem ok.

        • 1. Re: xtu shows gpu temperature
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hello Andrew Boe,

          I understand that you see the GPU from the processor as "0" volts.

          Regarding this, I was able to see that you have a dedicated video card and when there is one the integrated graphics controller is inactive unless the system uses hybrid graphics. That inactivity could be the reason why there is no voltage. 


          Regards,
          David V

          • 2. Re: xtu shows gpu temperature
            atb6785

            Hi David thanks for the response. I may have disabled the onboard GPU don't remember how. I didn't want the computer to pick onboard GPU over GTX 1080 card. If that is possible how do I enable the onboard GPU?  and/or get values for GTX 1080 card? Don't like using other apps XTU has helped a lot.

            • 3. Re: xtu shows gpu temperature
              Intel Corporation
              This message was posted on behalf of Intel Corporation

              Hello atb6785,

              Thank you for your response,

              Regarding this, In order to enable or disable hardware it is mostly controlled on the BIOS of the computer so I would recommend you to have a look there, something else you could try is to contact the manufacturer of the motherboard for further instructions. When there is a video card installed if "hybrid graphics" is not possible then the GPU will disable the integrated graphics automatically.


              Regards,
              David V

              • 4. Re: xtu shows gpu temperature
                Intel Corporation
                This message was posted on behalf of Intel Corporation

                Hello atb6785,

                I am following up with your case and see that we have not heard back from you.

                If you need more assistance do not hesitate to reply.


                Regards,
                David V