2 Replies Latest reply on Mar 23, 2018 2:20 PM by Intel Corporation

    Getting error code 0x80070643

    bernzrdo

      I'm trying to play Minecraft but it crashes before starting and it discribes "Pixel format not accelerated"

      According to Mojang (Mojang | Problematic frame or pixel format not ac... ) I tried to update my video card driver but it just said the error code 0x80070643

      What do I do???

        • 1. Re: Getting error code 0x80070643
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hello bernzrdo, 

          Thank you for joining the Intel Community Support.

          As you stated above, Pixel Format Not Accelerated error message may be caused by outdated video card drivers. However, you can also check if your system is compatible with the drivers installed in your system.

          I would like gather basic information about your system . Please scan your computer using the DxDiag tool. Follow the steps below:

          1. In the keyboard, press WinLogo key + R. 
          2. In the Run box please type dxdiag and hit Enter.
          3. Click on Save All Information (save it in your desktop). 
          4. Attach the report to this thread. 

          Wanner G.

          • 2. Re: Getting error code 0x80070643
            Intel Corporation
            This message was posted on behalf of Intel Corporation

            Hello bernzrdo,

            I would like to know if you need any further help. Please attach the DxDiag to take a look at your system configuration.

            Wanner G.