2 Replies Latest reply on Apr 17, 2018 9:56 AM by Intel Corporation

    Runtime Error when starting Intel SSD Toolbox

    xuanli317

      Hi everyone,

       

      I have met an error when I try to run Intel SSD Toolbox on my laptop.

       

      This error shows immediately as I run the application.

       

      001.png

       

      In the details textbox, the content is following:

       

      See the end of this message for details on invoking

      just-in-time (JIT) debugging instead of this dialog box.

       

      ************** Exception Text **************

      System.Runtime.InteropServices.SEHException (0x80004005): External component has thrown an exception.

         at tdk.features.optimizer.Optimizer.deleteTrimDirectory(basic_string<char\,std::char_traits<char>\,std::allocator<char> >* )

         at ManagedTDK.Optimizer.deleteTrimDirectory(String driveLetter)

         at gui.MainForm.AddDrive(IDevice driveObject)

         at gui.MainForm.ScanStopped()

         at DeviceScanning.ScanCompleted(Object sender, RunWorkerCompletedEventArgs e)

         at System.ComponentModel.BackgroundWorker.OnRunWorkerCompleted(RunWorkerCompletedEventArgs e)

         at System.ComponentModel.BackgroundWorker.AsyncOperationCompleted(Object arg)

       

      ************** Loaded Assemblies **************

      mscorlib

          Assembly Version: 4.0.0.0

          Win32 Version: 4.7.2633.0 built by: NET471REL1LAST_C

          CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v4.0.30319/mscorlib.dll

      ----------------------------------------

      Intel SSD Toolbox

          Assembly Version: 3.5.1.400

          Win32 Version: 3.5.1.400

          CodeBase: file:///C:/Program%20Files%20(x86)/Intel/Intel(R)%20SSD%20Toolbox/Intel%20SSD%20Toolbox.exe

      ----------------------------------------

      System.Windows.Forms

          Assembly Version: 4.0.0.0

          Win32 Version: 4.7.2556.0 built by: NET471REL1

          CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll

      ----------------------------------------

      System

          Assembly Version: 4.0.0.0

          Win32 Version: 4.7.2556.0 built by: NET471REL1

          CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll

      ----------------------------------------

      System.Drawing

          Assembly Version: 4.0.0.0

          Win32 Version: 4.7.2556.0 built by: NET471REL1

          CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll

      ----------------------------------------

      Interfaces

          Assembly Version: 1.0.0.0

          Win32 Version: 1.0.0.0

          CodeBase: file:///C:/Program%20Files%20(x86)/Intel/Intel(R)%20SSD%20Toolbox/Interfaces.DLL

      ----------------------------------------

      controls

          Assembly Version: 1.0.0.0

          Win32 Version:

          CodeBase: file:///C:/Program%20Files%20(x86)/Intel/Intel(R)%20SSD%20Toolbox/controls.DLL

      ----------------------------------------

      System.Configuration

          Assembly Version: 4.0.0.0

          Win32 Version: 4.7.2556.0 built by: NET471REL1

          CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll

      ----------------------------------------

      System.Core

          Assembly Version: 4.0.0.0

          Win32 Version: 4.7.2633.0 built by: NET471REL1LAST_C

          CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll

      ----------------------------------------

      System.Xml

          Assembly Version: 4.0.0.0

          Win32 Version: 4.7.2612.0 built by: NET471REL1LAST_B

          CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll

      ----------------------------------------

      ManagedTDK

          Assembly Version: 1.0.6620.13072

          Win32 Version:

          CodeBase: file:///C:/Program%20Files%20(x86)/Intel/Intel(R)%20SSD%20Toolbox/ManagedTDK.DLL

      ----------------------------------------

      ManagedLibrary

          Assembly Version: 1.0.0.0

          Win32 Version: 1.0.0.0

          CodeBase: file:///C:/Program%20Files%20(x86)/Intel/Intel(R)%20SSD%20Toolbox/ManagedLibrary.DLL

      ----------------------------------------

      System.Management

          Assembly Version: 4.0.0.0

          Win32 Version: 4.7.2556.0 built by: NET471REL1

          CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Management/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Management.dll

      ----------------------------------------

      Microsoft.Win32.TaskScheduler

          Assembly Version: 2.5.20.0

          Win32 Version: 2.5.20.0

          CodeBase: file:///C:/Program%20Files%20(x86)/Intel/Intel(R)%20SSD%20Toolbox/Microsoft.Win32.TaskScheduler.DLL

      ----------------------------------------

      CustomMarshalers

          Assembly Version: 4.0.0.0

          Win32 Version: 4.7.2556.0 built by: NET471REL1

          CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_32/CustomMarshalers/v4.0_4.0.0.0__b03f5f7f11d50a3a/CustomMarshalers.dll

      ----------------------------------------

       

      ************** JIT Debugging **************

      To enable just-in-time (JIT) debugging, the .config file for this

      application or computer (machine.config) must have the

      jitDebugging value set in the system.windows.forms section.

      The application must also be compiled with debugging

      enabled.

       

      For example:

       

      <configuration>

          <system.windows.forms jitDebugging="true" />

      </configuration>

       

      When JIT debugging is enabled, any unhandled exception

      will be sent to the JIT debugger registered on the computer

      rather than be handled by this dialog box.

       

      My SSD is INTEL SSDSC2BW240A4 and the OS is Win10 pro 64bit.

       

      The app was working well at first and suddenly became like this after months.

       

      When I was using Win7, few years ago, the same thing happened after I updated the app to the latest version. But I fixed it by reinstalling the old version.

       

      Unfortunately, nothing changes this time. No matter I reinstall the new version or the old one.

       

      I think this might be caused by the windows update as I haven't install anything during last 6 months.

       

      But I don't know how to fix it, could anyone help me?

       

      Thanks!