This message was posted on behalf of Intel Corporation1 of 1 people found this helpful
We understand you are having problems getting the full download speed available on your laptop using the Intel® Dual Band Wireless-AC 3165.
Thanks to the outputs you have shared, we can see that on this system you have WPA2-Personal with TKIP encryption enabled. This limits your maximum connection rate to only 54 Mbps. The second computer is also using WPA2-Personal, but with CCMP, which allows for the full connection speed.
Connection rate is the speed at which your computer and wireless access point (router) are communicating. This number is always greater than your download speed measurements, as it accounts for the network overhead (encryption, routing information, etc).
Please perform a network reset and let us know if the issue continues:
1. Select the Start button, then select Settings > Network & Internet > Status > Network reset.
2. On the Network reset screen, select Reset now > Yes to confirm.
Wait for your PC to restart and see if that fixes the problem. You will need to connect to your WiFi again, inputting your wireless password.
If the issue continues, please share an Intel® System Support Utility report:
1. Download the latest Intel® SSU
2. While connected to your WiFi network, run the scan for "everything."
3. Save and name the report.
This message was posted on behalf of Intel Corporation
We're glad to hear that your issue has been resolved.
If there's anything else we can help you with, please don't hesitate to contact us again.