2 Replies Latest reply on Mar 20, 2018 1:39 PM by Intel Corporation

    Nuc7i5BNK USB3.0 not active after 2/18 windows updates

    crowMagnum

      Hey All,

       

      I have a of IDS imaging Ueye-LE USB 3.1 camera I am attaching to a NUC7i5BNK running windows 10 Pro 64bit. Previous to the end of February, there were no issues with the device being recognized and achieving usb 3.0/1 transfer speeds. After the latest round of windows updates, the usb 3.0 device, if recognized at all, shows up as a USB 2.0 device. I have not been able to reliably reproduce a successful camera recognition. I have used the three USB SS ports (two back 1 front) but the behavior is an intermittent connection. I have latest bios chipset, thunderbolt, and GFX drivers installed. Things work correctly when connected usb C to thunderbolt. Anyone have an idea what is going on? Is there a hotfix?

       

      Cheers