2 Replies Latest reply on Mar 28, 2018 8:16 AM by Intel Corporation

    nvme 0000:02:00.0: I/O 0 QID 0 timeout, reset controller

    p0nts

      Intel® SSD DC P3700 Series I/O 0 QID 0 timeout, reset controller

       

      As stated in the topic you can find above here, We've experienced timeouts and resets during normal I/O on all of our nvme drives.

       

      After upgrading the firmware of all of them (they all have the latest version) the problem still occurs. The timeouts are less then they used to before the upgrade, but they are definitely still there.

       

      Is there anything else we can try to solve these resets?

       

      Model = Intel SSD DC P3700 Series CVFT43950005800HGN

       

      isdct version output:

      - Version Information -
      Name: Intel(R) Data Center Tool
      Version: 3.0.10
      Description: Interact and configure Intel SSDs.
      

       

      output of the tool:

      FirmwareUpdateAvailable : The selected Intel SSD contains current firmware as of this tool release.
      
      

       

      Greetings,


      Stefan