5 Replies Latest reply on Apr 2, 2018 9:38 PM by Intel Corporation

    Do I need to reflash the 82577LC Gigabit network card? If so, how?

    Paul1957ef

      When I boot my Lenovo X201i laptop with Win 7 64-bit I get the error message:" Initializing Intel Boot Agent GE V1.3.51

      PXE-E05 The LAN adapter's NVM configuration is corrupted or has not been initialized. The Boot Agent cannot continue"

       

      However, the computer boots, but after several weeks of flakey behavior in which I need the network troubleshooter to reestablish connection, now I cannot access the network at all. The entire time network troubleshooter has been returning the message:

      The Intel(R) 82577LC Gigabit Network Connection adapter is experiencing driver- or hardware-related problems

      and The Intel(R) WiFi Link 1000 BGN adapter is experiencing driver- or hardware-related problems 

       

      The troubleshooter listed the following details:

      Diagnostics Information (Network Adapter) 

      Details about network adapter diagnosis:

       

       

       

      Network adapter Local Area Connection 2 driver information:

       

         Description . . . . . . . . . . : Intel(R) 82577LC Gigabit Network Connection

         Manufacturer  . . . . . . . . . : Intel

         Provider  . . . . . . . . . . . : Intel

         Version   . . . . . . . . . . . : 11.5.10.0

         Inf File Name . . . . . . . . . : C:\Windows\INF\oem4.inf

         Inf File Date . . . . . . . . . : יום שני 14 דצמבר 2009  07:37:10

         Section Name  . . . . . . . . . : E10EB.6.1.1

         Hardware ID . . . . . . . . . . : pci\ven_8086&dev_10eb

         Instance Status Flags . . . . . : 0x1802400

         Device Manager Status Code  . . : 10

         IfType  . . . . . . . . . . . . : 6

         Physical Media Type . . . . . . : 14 . : 9

      There is much more information provided, but I will only post if told that it is relevant.

      Updating the driver did not help. What is status code 10?

       

      Is this indeed a situation in which the 82577LC can be repaired? If so, where can I find instructions on how to do it?

      Thanks

      Paul

       

      The Intel(R) 82577LC Gigabit Network Connection adapter is experiencing driver- or hardware-related problems