5 Replies Latest reply on Mar 23, 2018 1:40 PM by Stefan3D

    Intel HD Video Graphics Card cannot be seen in Device Manager after clean install of Windows 10

    rosto

      Hi,

       

      after the Spectre Security Patch Bug earlier this year I had a Blue Screen problem on my HP ZBook 17 (16 GB RAM, 2.4 GHz, NVIDIA Quadro K3100M) and had to do a clean install of Windows 10 Pro 64-bit (1709). Since then the Intel HD Video Graphics card cannot be detected anymore (dxdiag only shows the NVIDIA card, see attachment) and video playback is badly affected (pixelation, blocking, stuttering).

       

      Installing the HP recommended Intel HD video driver only results in the message: "The system does not meet minimum requirements". However, the system worked smoothly in Windows 10 (possibly 1703) before the Blue Screen issue.

       

      Would be grateful for suggestions!

       

      Robert