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Seid kurzem habe ich das Problem dass mein Bildschirm schwarz bleibt sobald ich meine externe Grafikkarte benutze, ich muss dann meine Grafikkarte kurz ausstecken und wider einstecken dann läuft es bis ich mein PC ausschalte, danach wenn ich mein PC einschalte wieder kein Bild, also PC aus Grafikkarte wieder aus- und wieder einstecken und PC wieder starten und immer wieder das gleiche! Wenn ich meine Grafikkarte ausstecke und die Integrierte Grafikkarte benutze (Intel Graphics) klappt es ganz gut, keine Probleme! Ich beschäftige mich jeden Tag damit eine Lösung zu finden leider ohne Erfolg! Auf jeden fall ich habe das Diagnostic Tool heruntergeladen und beim Testen fällt der Test bei "Prime Number" durch (FAIL). Ich frage mich ob der Prozessor teilweise defekt ist und deswegen macht mein PC solche Probleme!
Siehe Bilder unten!
Danke im Voraus
Für alle Fragen stehe ich zur Verfügung!
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Hello DiNoZ,
I understand that the software is failing the test, I apologize for any inconvenience.
Regarding this, To better assist you with your request, I will need to check some information about your computer. Please follow these steps:
1. In the keyboard, press WinLogo key + R.
2. In the Run box please type dxdiag and hit Enter.
3. Click on Save All Information (save it in your desktop).
4. Attach the report to this thread.
Regards,
David V
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------------------
System Information
------------------
Time of this report: 3/13/2018, 21:42:21
Machine name: DESKTOP-U00FQ5C
Machine Id: {8F6C291A-E88E-4DDE-B6AE-36A413C595E4}
Operating System: Windows 10 Pro 64-bit (10.0, Build 16299) (16299.rs3_release.170928-1534)
Language: German (Regional Setting: German)
System Manufacturer: LENOVO
System Model: IdeaCentre K320
BIOS: LENOVO BIOS Rev: 1.0
Processor: Intel(R) Core(TM) i3 CPU 550 @ 3.20GHz (4 CPUs), ~3.2GHz
Memory: 8192MB RAM
Available OS Memory: 7926MB RAM
Page File: 1973MB used, 7872MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Not Available
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.16299.0015 64bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: Intel(R) HD Graphics
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics (Core i3)
DAC type: Internal
Device Type: Full Device
Device Key: Enum\PCI\VEN_8086&DEV_0042&SUBSYS_305517AA&REV_18
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 1760 MB
Dedicated Memory: 128 MB
Shared Memory: 1632 MB
Current Mode: 1920 x 1080 (32 bit) (59Hz)
HDR Support: Not Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.648938,0.339367), Green(0.282727,0.603039), Blue(0.143078,0.070813), White Point(0.313977,0.329602)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: HP2159
Monitor Id: HWP282C
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HDMI
Monitor Advanced Color Capabilities: None
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Driver Name: igdumd64.dll,igd10umd64.dll
Driver File Version: 8.15.0010.2900 (English)
Driver Version: 8.15.10.2900
DDI Version: 10
Feature Levels: 10_0,9_1
Driver Model: WDDM 1.1
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported by Graphics driver
Hybrid Graphics GPU: Not Applicable
Power P-states: Not Applicable
Driver Attributes: Final Retail
Driver Date/Size: 26.11.2012 01:00:00, 8369024 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B78E66-4302-11CF-4E7F-5F10B8C2C535}
Vendor ID: 0x8086
Device ID: 0x0042
SubSys ID: 0x305517AA
Revision ID: 0x0018
Driver Strong Name: oem2.inf:5f63e534e5462358:iILKD0:8.15.10.2900:pci\ven_8086&dev_0042
Rank Of Driver: 00E02001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeWMV9_C ModeVC1_B ModeVC1_C
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeMPEG2_MOCOMP DXVA2_ModeWMV9_MoComp DXVA2_ModeWMV9_IDCT DXVA2_ModeVC1_MoComp DXVA2_ModeVC1_IDCT
Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX V...
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Hello DiNoZ,
Thank you for your response,
I would like you to try to re-install the software and re-download it from our website.
Please go to the settings > programs and uninstall from there the Intel ® Processor Diagnostic Tool, once it is completely gone, download the software from the link below:
https://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool https://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool
Once this is done, please install it again, reboot the system one more time and give the test another try. This is just to rule out any possible software problem.
Regards,
David V
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