10 Replies Latest reply on Mar 20, 2018 1:53 AM by MartyG

    RealSenseSR300 doesn't work color and depth in same time

    at0520

      hi, I'm developing image processing with realsense sr300.

      I'm not good at English, so maybe my English is strange, sorry.

       

      I developed with Windows 10 Pro(threshold 2) and it succeeded before.

      Now, I use Windows 10 home (redstone3) and it doesn't work.

      When I use either color or depth, it works well but when I use both color and depth, it stop.

      The using program is same.

      My program's error is "sample->depth is nullptr".

      Maybe, AcquireFrame() doesn't work well.

      It stops too when I use RealSenseViewer ver.2.10.0.

       

      Do you have any solutions ?

      If you need more informations, please ask me.

      Thank you.