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1. Re: UHD Graphics 620 Driver Problem with Latest 15.65.4.4944
Mar 7, 2018 9:36 AM (in response to trueblue)This message was posted on behalf of Intel CorporationHello trueblue,
Thank you for contacting us regarding the issue that you have been experiencing with our latest drivers (15.65.4.4944), I do apologize for the inconvenience that this may cause and I will do my best in order to help you out.
I would like to gather more information about the issue you are reporting. Please fill out the form that is in the following link and post it on this forum thread:
https://communities.intel.com/thread/77761
I am currently taking this thread as a reference to perform further investigation regarding the issue that you have been experiencing and send it to higher management if necessary.
On the meantime my best recommendation is, based on the brief description of your issue, to install the prior version of the drivers (4901) to avoid the bug (temporarily).
I hope to hear from you soon.
Best Regards,
Diego S.
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2. Re: UHD Graphics 620 Driver Problem with Latest 15.65.4.4944
Mar 13, 2018 9:20 AM (in response to Intel Corporation)This message was posted on behalf of Intel CorporationHello trueblue
I was taking a look to your thread, and I wanted to confirm if you need further assistance?
Please do not hesitate on replying back so we can provide you with assistance regarding your issue.
I hope to hear from you soon.
Best Regards,
Diego S.