This message was posted on behalf of Intel Corporation
I understand that you are having problems contacting the appropriate support in order to help with your issue.
Regarding this, I was actually able to find the best place that you must go to in order to get support and fix the current problem you are experiencing. Please refer to the following link:
Thanks. Here I am on my restored original account.
It's true that the forum you linked is most relevant to my specific Intel product. However, the actual problem I was experiencing was that my Intel customer account was deactivated, and Intel was unresponsive to my requests to restore it. That problem was not specific to the Intel fortran compiler, but Intel customer service in general, hence my post to the "general" forum. I have not had any problems with my Intel product.
Anyway, after many emails and phone calls to Intel that went unanswered, posting here did the trick. Intel responded by reactivating my account.