1 Reply Latest reply on Mar 5, 2018 3:46 PM by Intel Corporation

    Windows 10 update - Resolution not supported

    chris1999

      I had my HP Pavilion Desktop PC 570-p0xx hooked up to a Samnsung tv and everything was operating just fine . Then i installed the latest Windows 10 update and when i tried to connect my computer to the screen via HDMI it said that the resolution is not supported and to change the resolution on my external device . Thus i was locked out of my pc with no way to access it since i couldn't get any visual . So i bought a VGA cable and connected it and though now i have a visual, the image quality is horrendous, so i'm trying to find a way to connect my pc through the HDMI again . I tried changing the resolution through the display settings and the intel graphics control panel to no avail . I also downloaded your Driver & Support assistant and installed all available updates and nothing happened, it still can't support the resolution . Any suggestions ? By the way, my processor is : Intel(R) Core(TM) i3-7100 CPU @ 3.90 GHz