3 Replies Latest reply on Mar 3, 2018 2:41 PM by N.Scott.Pearson

Win 10 v1709 Fall Creators Update broke HDMI port Dell Precision 7710 Intel P530 Nvidia Quadro M4000M

gbaezf Mar 3, 2018 1:11 PM

Hi,

After updating Win10 to Fall Creators Update (v1709) my hdmi port no longer works. my laptop recognizes the external monitor but no image is shown, tried different cables and displays, different resolutios, etc., but no luck. Also downloaded and install latest version of drivers buth still doesnt works. my work arround have been buying and miniDP to HDMI adaptor, but I still need my HDMI port,

Thanks

1. Re: Win 10 v1709 Fall Creators Update broke HDMI port Dell Precision 7710 Intel P530 Nvidia Quadro M4000M

Al Hill Mar 3, 2018 1:14 PM (in response to gbaezf)

Are you using the drivers from the DELL website? If not, you should.

Doc
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2. Re: Win 10 v1709 Fall Creators Update broke HDMI port Dell Precision 7710 Intel P530 Nvidia Quadro M4000M

gbaezf Mar 3, 2018 1:19 PM (in response to Al Hill)

Yes I download all the drivers from Dell website.
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3. Re: Win 10 v1709 Fall Creators Update broke HDMI port Dell Precision 7710 Intel P530 Nvidia Quadro M4000M

N.Scott.Pearson Mar 3, 2018 2:41 PM (in response to gbaezf)

You likely also need to block download of subsequent driver updates via Windows Update. You install the version provided by Dell and then Windows Update replaces it on the next reboot that comes along...

Hope this helps,
...S
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