Thank you for joining the Intel Community Support
Having the latest Intel® HD Graphics Driver and BIOS update installed may help you fix the issue.
For this reason, I would like to gather basic system information. Please scan your Intel NUC using the Intel® System Support Utility. Follow the steps below:
1.Download the Intel® System Support Utility and save the application to your system here:
Download Intel® System Support Utility for Windows*
2.Open the application and click Scan to see system and device information. The Intel® System Support Utility defaults to the Summary View on the output screen following the scan. Click the menu where it says summary to change to Detailed View.
3.To save your scan, click Next and click Save. You can save the file to any accessible location on your computer.
4. Attach the report to this thread.
Thank you jema for your helpful suggestions. In fact, I will be providing additional information about the HDMI 2.0 firmware update after reviewing system information.
I look forward to hearing from you .
Thank you for the information provided.
Find below the latest Intel HD Graphics drivers and BIOS update you should have installed in your Intel NUC.
-Intel® HD Graphics Driver: Version: 188.8.131.5201 (Latest)
-BIOS update: Version: 0062 (Latest)
These updates have fixed the issue where a head mounted display would not wake up from sleep. Keep in mind that you may also follow the steps below to troubleshoot your system.
-Try another HDMI cable to discard having a faulty HDMI cable
-Plug the Intel NUC into another HDMI port if available.
Additionally, you may install the HDMI 2.0 Firmware Update Tool. The instructions are in the .zip file.
I am writing just to follow up on your inquiry. Were you able to fix the issue you were having?
I look forward to hearing from you.