Thanks for posting in our communities. We understand that the data on your Intel® SSD 750 Series can't be accessed.
Please try to manually reinstall the NVMe* driver for your SSD. It can be downloaded here:
- NVMe* driver for Intel® SSD.
We also want to check your drive SMART details, this can provide us with more details regarding the drive's health. Please check if the "export" feature on Intel® SSD Toolbox is working for this drive. If so, please attach the resulting file to your next reply.
No luck with the NVMe driver, still get the same issue after reboot. But the toolbox now says i have the latest driver. The smart details are bellow.
'ID' 'Description' 'Raw' 'Normalized' 'Threshold' 'Action' 'Word' 'Description' 'Value' 'Item' '' 'Value' Operating System Name Microsoft Windows 10 Pro Version 10.0.16299 Service Pack 0 Computer Manufacturer To Be Filled By O.E.M. Model To Be Filled By O.E.M. Processor Intel(R) Core(TM) i5-7600 CPU @ 3.50GHz Controller Name Intel Chipset SATA RAID Controller Driver Version 22.214.171.1240 Controller Name Asmedia 106x SATA Controller Driver Version 126.96.36.199 Controller Name Microsoft Storage Spaces Controller Driver Version 10.0.16299.192 Controller Name Intel(R) Solid-State Drive P3700/P3600/P3500/P3520/750 Series Driver Version 188.8.131.527 Controller Name Xvdd SCSI Miniport Driver Version 6.2.12133.0 'Manufacturer' 'Description' 'Version' 'Controller Mode' Intel Intel(R) Solid-State Drive P3700/P3600/P3500/P3520/750 Series 4 Controller used with this drive is in AHCI or RAID mode
Thanks for your reply.
It seems the system can't retrieve the SSD SMART details either since the report shows no information.
Please try updating the drive firmware using Intel® SSD Firmware Update Tool. This is a bootable tool that works independently of you operating system. The ZIP file download includes an installation manual:
- Intel® SSD Firmware Update Tool
Please let us know the results.