2 Replies Latest reply on Mar 7, 2018 4:24 PM by Intel Corporation

    ITBM Driver Not Available Exiting Application:

    thanoulis

      itbm driver not available exiting application! i can instal the intel turbo boost technology monitor 3.0. why ?

        • 1. Re: ITBM Driver Not Available Exiting Application:
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hello thanoulis,

          Thank you for joining the Intel Community Support.

          The error message displays for the cases below:

          1.The BIOS didn’t recognize the device ID ACPI\INT3510 in the Device Manager. 
          2.BIOS exposed the device ID ACPI\INT3510, but the driver for the device is not installed.

          Please go into Device Manager and verify whether the driver is listed under System devices or Other devices. You can take a picture and attach it to the thread.

          Also, I would like to gather basic system information to make sure your system supports this technology. Please scan your system using the DxDiag tool. Follow the steps below:

          1. In the keyboard, press WinLogo key + R. 
          2. In the Run box please type dxdiag and hit Enter.
          3. Click on Save All Information (save it in your desktop). 
          4. Attach the report to this thread. 

          I look forward to hearing from you.

          Wanner G.

          • 2. Re: ITBM Driver Not Available Exiting Application:
            Intel Corporation
            This message was posted on behalf of Intel Corporation

            Hello thanoulis, 

            I was wondering whether you were able to fix the issue described in the thread. Please let me know if you need any further help. 

            I look forward to hearing from you. 

            Wanner G.