6 Replies Latest reply on Mar 13, 2018 8:59 AM by Intel Corporation

    Intel XTU install problem

    Pashen

      My PC is a MSI GS63VR 7RF Stealth Pro,

      Specs are:

      Intel i7 7700hq

      Windows 10 64bit

      GTX 1060 6gb

       

      I wanted to undervolt my cpu by using xtu however I can't install the software, the log reported is as follow:

       

      [1DE0:0D28][2018-02-27T11:14:40]: Burn v3.6.2803.0, Windows v6.2 (Build 9200: Service Pack 0), path: C:\Users\PC SEB\Downloads\xtu-setup-exe (1).exe, cmdline: ''

      [1DE0:0D28][2018-02-27T11:14:40]: Initializing string variable 'RemoveAllDataCheckboxValue' to value '[RemoveAllDataCheckbox]'

      [1DE0:0D28][2018-02-27T11:14:40]: Setting string variable 'WixBundleLog' to value 'C:\Users\PCSEB~1\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20180227111440.log'

      [1DE0:0D28][2018-02-27T11:14:40]: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\PC SEB\Downloads\xtu-setup-exe (1).exe'

      [1DE0:0D28][2018-02-27T11:14:40]: Condition 'VersionNT >= v6.1' evaluates to true.

      [1DE0:0D28][2018-02-27T11:14:40]: Setting string variable 'WixBundleName' to value 'Intel Extreme Tuning Utility'

      [1DE0:0D28][2018-02-27T11:14:40]: Detect 4 packages

      [1DE0:0D28][2018-02-27T11:14:40]: Detected package: vcredist_x86.exe, state: Absent, cached: None

      [1DE0:0D28][2018-02-27T11:14:40]: Detected package: SSCERuntime_x86_ENU.msi, state: Present, cached: None

      [1DE0:0D28][2018-02-27T11:14:40]: Detected package: SSCERuntime_x64_ENU.msi, state: Present, cached: None

      [1DE0:0D28][2018-02-27T11:14:40]: Detected package: XTU_Setup.msi, state: Absent, cached: None

      [1DE0:0D28][2018-02-27T11:14:40]: Detect complete, result: 0x0

      [1DE0:0D28][2018-02-27T11:14:42]: Plan 4 packages, action: Install

      [1DE0:0D28][2018-02-27T11:14:42]: Skipping dependency registration on package with no dependency providers: vcredist_x86.exe

      [1DE0:0D28][2018-02-27T11:14:42]: Setting string variable 'WixBundleLog_vcredist_x86.exe' to value 'C:\Users\PCSEB~1\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20180227111440_0_vcredist_x86.exe.log'

      [1DE0:0D28][2018-02-27T11:14:42]: Condition 'VersionNT64' evaluates to true.

      [1DE0:0D28][2018-02-27T11:14:42]: Setting string variable 'WixBundleRollbackLog_XTU_Setup.msi' to value 'C:\Users\PCSEB~1\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20180227111440_1_XTU_Setup.msi_rollback.log'

      [1DE0:0D28][2018-02-27T11:14:42]: Setting string variable 'WixBundleLog_XTU_Setup.msi' to value 'C:\Users\PCSEB~1\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20180227111440_1_XTU_Setup.msi.log'

      [1DE0:0D28][2018-02-27T11:14:42]: Planned package: vcredist_x86.exe, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: None

      [1DE0:0D28][2018-02-27T11:14:42]: Planned package: SSCERuntime_x86_ENU.msi, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register

      [1DE0:0D28][2018-02-27T11:14:42]: Planned package: SSCERuntime_x64_ENU.msi, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register

      [1DE0:0D28][2018-02-27T11:14:42]: Planned package: XTU_Setup.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register

      [1DE0:0D28][2018-02-27T11:14:42]: Plan complete, result: 0x0

      [1DE0:0D28][2018-02-27T11:14:42]: Apply begin

      [134C:2EDC][2018-02-27T11:14:45]: Creating a system restore point.

      [134C:2EDC][2018-02-27T11:14:45]: Created a system restore point.

      [134C:2EDC][2018-02-27T11:14:45]: Caching bundle from: 'C:\Users\PCSEB~1\AppData\Local\Temp\{dde655b5-95f0-42fb-a5ab-608790284acc}\.be\xtu-setup-exe.exe' to: 'C:\ProgramData\Package Cache\{dde655b5-95f0-42fb-a5ab-608790284acc}\xtu-setup-exe.exe'

      [134C:2EDC][2018-02-27T11:14:45]: Registering bundle dependency provider: {dde655b5-95f0-42fb-a5ab-608790284acc}, version: 6.4.1.19

      [134C:07E4][2018-02-27T11:14:45]: Verified acquired payload: vcredist_x86.exe at path: C:\ProgramData\Package Cache\.unverified\vcredist_x86.exe, moving to: C:\ProgramData\Package Cache\96B377A27AC5445328CBAAE210FC4F0AAA750D3F\vcredist_x86.exe.

      [134C:07E4][2018-02-27T11:14:45]: Verified acquired payload: XTU_Setup.msi at path: C:\ProgramData\Package Cache\.unverified\XTU_Setup.msi, moving to: C:\ProgramData\Package Cache\{1EB9D639-08BE-4DB1-96EE-C126D8EF402A}v6.4.1.19\XTU-Setup.msi.

      [134C:2EDC][2018-02-27T11:14:45]: Applying execute package: vcredist_x86.exe, action: Install, path: C:\ProgramData\Package Cache\96B377A27AC5445328CBAAE210FC4F0AAA750D3F\vcredist_x86.exe, arguments: '"C:\ProgramData\Package Cache\96B377A27AC5445328CBAAE210FC4F0AAA750D3F\vcredist_x86.exe" -s'

      [134C:2EDC][2018-02-27T11:14:46]: Registering dependency: {dde655b5-95f0-42fb-a5ab-608790284acc} on package provider: {3A9FC03D-C685-4831-94CF-4EDFD3749497}, package: SSCERuntime_x86_ENU.msi

      [134C:2EDC][2018-02-27T11:14:46]: Registering dependency: {dde655b5-95f0-42fb-a5ab-608790284acc} on package provider: {D4AD39AD-091E-4D33-BB2B-59F6FCB8ADC3}, package: SSCERuntime_x64_ENU.msi

      [134C:2EDC][2018-02-27T11:14:46]: Applying execute package: XTU_Setup.msi, action: Install, path: C:\ProgramData\Package Cache\{1EB9D639-08BE-4DB1-96EE-C126D8EF402A}v6.4.1.19\XTU-Setup.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" REMOVEALLAPPDATA=""'

      [134C:2EDC][2018-02-27T11:14:49]: Error 0x80070643: Failed to install MSI package.

      [134C:2EDC][2018-02-27T11:14:49]: Error 0x80070643: Failed to execute MSI package.

      [1DE0:0D28][2018-02-27T11:14:49]: Error 0x80070643: Failed to configure per-machine MSI package.

      [1DE0:0D28][2018-02-27T11:14:49]: Error 0x80070643: Failed to execute MSI package.

      [134C:2EDC][2018-02-27T11:14:49]: Skipped rollback of package: XTU_Setup.msi, action: Uninstall, already: Absent

      [134C:2EDC][2018-02-27T11:14:49]: Removing cached package: XTU_Setup.msi, from path: C:\ProgramData\Package Cache\{1EB9D639-08BE-4DB1-96EE-C126D8EF402A}v6.4.1.19\

      [134C:2EDC][2018-02-27T11:14:49]: Removing dependency: {dde655b5-95f0-42fb-a5ab-608790284acc} on package provider: {D4AD39AD-091E-4D33-BB2B-59F6FCB8ADC3}, package SSCERuntime_x64_ENU.msi

      [134C:2EDC][2018-02-27T11:14:49]: Removing dependency: {dde655b5-95f0-42fb-a5ab-608790284acc} on package provider: {3A9FC03D-C685-4831-94CF-4EDFD3749497}, package SSCERuntime_x86_ENU.msi

      [134C:2EDC][2018-02-27T11:14:49]: Removing cached package: vcredist_x86.exe, from path: C:\ProgramData\Package Cache\96B377A27AC5445328CBAAE210FC4F0AAA750D3F\

      [134C:2EDC][2018-02-27T11:14:49]: Removing bundle dependency provider: {dde655b5-95f0-42fb-a5ab-608790284acc}

      [134C:2EDC][2018-02-27T11:14:49]: Removing cached bundle: {dde655b5-95f0-42fb-a5ab-608790284acc}, from path: C:\ProgramData\Package Cache\{dde655b5-95f0-42fb-a5ab-608790284acc}\

      [1DE0:0D28][2018-02-27T11:14:49]: Apply complete, result: 0x80070643, restart: None, ba requested restart:  No

       

      Any clues?

       

      Thanks