1 Reply Latest reply on Feb 23, 2018 4:27 PM by N.Scott.Pearson

    Problems with Intel Core I7-4790K processor


      Hello everybody.


      It all began a week ago. I've been gaming on my gamer pc and suddenly i got random freezes and blue screens and besides that i also got a black screen from ''American Megatrends'' telling me i have problems with the power supply (PSU). I decided to use my warranty for my PSU, so i got a new PSU from EVGA and thought that this will solve all my problems.


      Unfortunately not...


      The random freezes and blue screens went on when i tried to game, the only thing that was solved was i didnt get any messages from American Megatrends telling me about unstable power supply.


      So what to do? I ran a stress test on my GPU and CPU - seperately - and i found out that when i tried to stress test the CPU, my computer just restarted and then showed me blue screens again.

      can I be sure it's the CPU that is causing the problems here?



      Here is the information I have for the computer if it helps, problem will be futher explained after the list.


      Operating System

      Windows 10 Enterprise 64-bit


      Intel Core i7 4790K @ 4.00GHz 28 °C

      Haswell 22nm Technology


      8,00GB Dual-Channel DDR3 @ 799MHz (10-10-10-30)




      G2460 (1920x1080@144Hz)

      4095MB NVIDIA GeForce GTX 970 (EVGA) 37 °C


      223GB KINGSTON SV300S37A240G (SSD) 24 °C

      Optical Drives

      No optical disk drives detected


      Realtek High Definition Audio


      EVGA SuperNOVA 850 G2, 80+ GOLD 850W,




      I tested everything (memorytest, fantest, GPU-test) but it didnt trigger the problem.


      After testing a program that tested the CPU I got an instant response by a computerfreeze and a BSOD


      I have tested the following and gave errors:

      HeavyLoad - Free Stress Test Tool for Your PC (Heavyload)



      I tried to use IntelProcessor Diagnostic tool, but my computer wont run it. i get an error everytime.





      Hopefully somebody can help me with this and if necessary I will give information where needed futher.